Front Desk Helpers

Visit Website Write a Review Claim this Company

Details

Founded:: 2015
Hourly Rates:: < $25 / hr
Employees:: 50 - 249
Ratings:: 4.2 9 Reviews

Industries Served

Environmental Services Gaming & Gambling Pharmaceuticals & Biotechnology Manufacturing Human Resources Mining & Metals Telecommunications Logistics & Supply Chain

Where We Specialize

14% NFT Token Development

NFT Token Development 14%

AI Development 13%

UI/UX 13%

Mobile App Development 12%

Phonegap 11%

Blockchain Development 8%

IT Services 8%

Web Design 5%

Virtual Reality 4%

Hyperledger 3%

IT Consulting 3%

Augmented Reality 2%

Exchange 2%

Bot Development 1%

Hybrid 1%

Industry Expertise

Real Estate52% Manufacturing48%

Typical Project Size

51% Midmarket Business

35% Small Business

14% Enterprise

About

Front Desk Helpers is a technology company founded in 2015. Their core services include Web Development and Mobile App Development. The company operates with a team of 50 - 249 professionals. Typical hourly rates run around < $25 / hr/hr. Front Desk Helpers operates out of Old Bridge, NJ. Overall, Front Desk Helpers is one of the options worth shortlisting for a technology project.

Front Desk Helpers Reviews

4.2 9 Reviews

Submit Review

Service

Industry

Project Cost

Sort By

Front Desk Helpers Delivered a Quality UI/UX Design Solution on Time

Amit Mehta / Co-Founder & CTO | Oct 07, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far.

Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Front Desk Helpers to run user research and create new designs for our mobile app. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 6 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - Sep 2026
Business Type:: Environmental Services
Location:: Hyderabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder & CTO at Sage Recycling, a Environmental Services company based in Hyderabad, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to run user research and create new designs for our mobile app before our busy season.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Rohan Kulkarni / CTO | Sep 23, 2026

Front Desk Helpers did an excellent job for us. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Front Desk Helpers to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 6 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Gaming & Gambling
Location:: Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Blue Harbor Games Pvt Ltd is a Gaming & Gambling business in Mumbai, India. As CTO, I was responsible for this project on our side and the main contact for Front Desk Helpers.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Gaming & Gambling and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Quality work, a little slower than we planned

Lachlan Smith / Co-Founder & CTO | Sep 05, 2026

We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

We partnered with Front Desk Helpers to build a design system so our product looked consistent across screens. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 8 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $150,000 to $499,999
Project Duration:: Oct 2025 - Jun 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Redwood Therapeutics Pty Ltd is a Pharmaceuticals & Biotechnology business in Adelaide, Australia. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Front Desk Helpers.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Pharmaceuticals & Biotechnology and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Great Experience With Front Desk Helpers on Our Blockchain Development Project

Faisal Al Zahrani / Product Manager | Aug 26, 2026

The project went well overall. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. Estimates on a few features were optimistic and those took longer than planned. We would definitely work with them again.

Project summary

We partnered with Front Desk Helpers to build a Web3 dashboard and wallet integration for our platform. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Manufacturing
Location:: Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Product Manager at Swift Components Co, a Manufacturing company based in Dammam, Saudi Arabia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a Web3 dashboard and wallet integration for our platform.

What services did the company provide for your project?

Mainly Blockchain Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Blockchain Development partner.

Reliable IT Managed Services Partner That Delivered What They Promised

Niamh Walsh / IT Manager | Aug 21, 2026

Our experience with Front Desk Helpers was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Front Desk Helpers to manage our servers, backups and helpdesk. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 9-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $150,000 to $499,999
Project Duration:: Oct 2025 - Jul 2026
Business Type:: Human Resources
Location:: Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Blue Harbor Talent is a Human Resources business in Galway, Ireland. As IT Manager, I was responsible for this project on our side and the main contact for Front Desk Helpers.

What specific problem or business challenge led you to hire this company?

We needed to manage our servers, backups and helpdesk, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Front Desk Helpers asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Sanne Smit / Managing Director | Aug 19, 2026

The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Front Desk Helpers was brought in to run user research and create new designs for our mobile app. The work covered requirements, design, development, testing and launch support. We worked together for around 8 months.

Overall Rating 3.5
Quality 3.5
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Aug 2026
Business Type:: Mining & Metals
Location:: Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Sage Resources BV is a Mining & Metals business in Utrecht, Netherlands. As Managing Director, I was responsible for this project on our side and the main contact for Front Desk Helpers.