Please describe your company, your role, and the industry you operate in.
Northgate Fitness Ltd is a Sports & Fitness business in Dublin, Ireland. As IT Director, I was responsible for this project on our side and the main contact for Friendly Eagle Software Inc..
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to connect our equipment to a cloud dashboard so we could monitor it remotely.
What services did the company provide for your project?
IoT Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Friendly Eagle Software Inc. asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IoT Development partner.