Quality work, a little slower than we planned
Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.
Project summary
We partnered with Foxflue to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 5 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Mar 2026 - Aug 2026
- Business Type:
- Aerospace & Defense
- Location:
- Cambridge, UK