FORMAT D Reviews

Dependable Quality Assurance & Testing Partner for a Growing Education Business

Eva Meijer / VP of Engineering | Sep 22, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks.

We are already discussing the next phase with them.

Project summary

We hired FORMAT D to take over manual and regression testing before each release. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 2 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $50,000 to $149,999
Project Duration:: May 2026 - Jul 2026
Business Type:: Education
Location:: Eindhoven, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as VP of Engineering at Beacon EdTech BV. We operate in Education and most of our customers are in and around Eindhoven, Netherlands.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to take over manual and regression testing before each release.

What services did the company provide for your project?

Quality Assurance & Testing, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Quality Assurance & Testing partner.

Quality work, a little slower than we planned

Ben Clarke / IT Director | Sep 13, 2026

We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

We engaged FORMAT D to provide ongoing monitoring and support for our cloud infrastructure. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 2 months from kickoff to launch.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $500,000+
Project Duration:: May 2026 - Jul 2026
Business Type:: Telecommunications
Location:: Leeds, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the IT Director at Maple Telecom Ltd, a Telecommunications company based in Leeds, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to provide ongoing monitoring and support for our cloud infrastructure so they could focus on customers.

What services did the company provide for your project?

End-to-end IT Managed Services — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Telecommunications clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Professional team that made a complex project feel manageable

Ruby Wilson / Project Manager | Aug 29, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over.

Overall, a team we trust and plan to keep working with.

Project summary

We partnered with FORMAT D to build custom CRM modules for how our sales process actually works. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 6 months.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: CRM Development
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Legal Services
Location:: Wellington, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Legal Services company based in Wellington, New Zealand. I'm the Project Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build custom CRM modules for how our sales process actually works before our busy season.

What services did the company provide for your project?

CRM Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. FORMAT D asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable CRM Development partner.

Delivered on time and stayed involved after launch

Harsh Desai / Product Manager | Aug 23, 2026

Our experience with FORMAT D was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with FORMAT D to build a design system so our product looked consistent across screens. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Financial Services
Location:: Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Product Manager at Blue Harbor Finance. We operate in Financial Services and most of our customers are in and around Jaipur, India.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a design system so our product looked consistent across screens before our busy season.

What services did the company provide for your project?

End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Financial Services clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable UI/UX Design partner.

FORMAT D Delivered a Quality Mobile App Development Solution on Time

Ananya Nair / Co-Founder & CTO | Jul 31, 2026

FORMAT D did good work for us, and we would use them again. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project. There were some early misunderstandings on requirements that took a few rounds to sort out.

Happy to recommend them.

Project summary

FORMAT D was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 7 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Food & Beverage
Location:: Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder & CTO at Keystone Bakery Pvt Ltd, a Food & Beverage company based in Jaipur, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. FORMAT D asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

A reliable long-term partner for our tech needs

Neha Iyer / Director | Jul 07, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day. I would recommend FORMAT D to anyone looking for a dependable Cloud Services partner.

Project summary

We hired FORMAT D to migrate our on-premise servers to AWS. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 2-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Cloud Services
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Environmental Services
Location:: Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director at Riverbend Recycling Pvt Ltd, a Environmental Services company based in Chennai, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to migrate our on-premise servers to AWS so they could focus on customers.

What services did the company provide for your project?

Cloud Services, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. FORMAT D asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good work overall, with a few bumps along the way

Thabo Dlamini / Co-Founder | Jun 23, 2026

The final product works well for us, although the process could have been smoother. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

We engaged FORMAT D to migrate our on-premise servers to AWS. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Cloud Services
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder at Brightpath Bio (Pty) Ltd. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Cape Town, South Africa.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to migrate our on-premise servers to AWS.

What services did the company provide for your project?

Cloud Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. FORMAT D asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Skilled Quality Assurance & Testing Team That Understood Our Business

Amit Agarwal / Founder | Mar 24, 2026

The project went well overall. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged FORMAT D to run performance and load testing ahead of a big launch. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 7 months.

Overall Rating 4.0
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $10,000 to $49,999
Project Duration:: Jun 2025 - Jan 2026
Business Type:: Information Technology
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder at Maple Software, a Information Technology company based in Ahmedabad, India. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to run performance and load testing ahead of a big launch, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Quality Assurance & Testing — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Reliable Software Development Partner That Delivered What They Promised

Saud Al Harbi / Program Manager | Mar 24, 2026

FORMAT D did an excellent job for us. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far.

Overall, a team we trust and plan to keep working with.

Project summary

We hired FORMAT D to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 7-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Jul 2025 - Feb 2026
Business Type:: Manufacturing
Location:: Riyadh, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Program Manager at Fairway Manufacturing Co. We operate in Manufacturing and most of our customers are in and around Riyadh, Saudi Arabia.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a custom operations platform to replace the spreadsheets and email threads we were running the business on so they could focus on customers.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

They listened, asked the right questions, and delivered

Ananya Mehta / Product Manager | Jan 11, 2026

The project went well overall. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The Cloud Services work has already made a noticeable difference — tasks that used to take hours now take minutes. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.

Project summary

We hired FORMAT D to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 9 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Cloud Services
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2025 - Nov 2025
Business Type:: Travel & Hospitality
Location:: Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Summit Travel is a Travel & Hospitality business in Pune, India. As Product Manager, I was responsible for this project on our side and the main contact for FORMAT D.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to reduce our cloud bill and clean up an AWS setup that had grown messy over the years.

What services did the company provide for your project?

Mainly Cloud Services. They also helped with the technical planning and a few integrations with our existing tools.