Please describe your company, your role, and the industry you operate in.
Bluepeak Civic Solutions LLC is a Government & Public Sector business in Columbus, USA. As IT Manager, I was responsible for this project on our side and the main contact for Flexinexa.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build dashboards that pull our sales, marketing and finance data into one place so they could focus on customers.
What services did the company provide for your project?
Data & Analytics, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Flexinexa asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.