Good work overall, with a few bumps along the way
The final product works well for us, although the process could have been smoother. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail.
Overall, a team we trust and plan to keep working with.
Project summary
Flatorb Inc was brought in to take over day-to-day IT support for our offices. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 6-month engagement.
- Project Type:
- IT Managed Services
- Project Cost:
- $500,000+
- Project Duration:
- Jan 2026 - Jul 2026
- Business Type:
- Insurance
- Location:
- Pune, India
