First Factory

Visit Website Write a Review Claim this Company

Details

Founded:: 2000
Hourly Rates:: $50 - $99 / hr
Employees:: 50 - 249
Ratings:: 4.7 9 Reviews

Industries Served

Advertising & Marketing Legal Services Telecommunications Sports & Fitness Real Estate Financial Services Media & Entertainment Insurance

Where We Specialize

28% Bot Development

Bot Development 28%

Mobile App Development 27%

IoT Development 27%

AI Development 7%

Virtual Reality 6%

Web Development 5%

Industry Expertise

Manufacturing100%

Typical Project Size

61% Midmarket Business

28% Small Business

11% Enterprise

About

Businesses looking for a reliable technology partner often consider First Factory. First Factory focuses on Mobile App Development for clients in industries such as Nonprofit & NGO. With 50 - 249 people on staff, First Factory can take on projects of varying size. Typical hourly rates run around $50 - $99 / hr/hr. First Factory holds a 4.9-star rating across 17 client reviews. The team is based in New York, NY. These details offer a useful starting point when evaluating First Factory.

First Factory Reviews

4.7 9 Reviews

Submit Review

Service

Industry

Project Cost

Sort By

They listened, asked the right questions, and delivered

Noura Fernandes / Founder | Aug 13, 2026

Our experience with First Factory was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. Happy to recommend them.

Project summary

We partnered with First Factory to build iOS and Android apps for our customers, including booking, payments and push notifications. The work covered requirements, design, development, testing and launch support. The engagement ran for about 4 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Mar 2026 - Jul 2026
Business Type:: Advertising & Marketing
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder at Atlas Media Group LLC. We operate in Advertising & Marketing and most of our customers are in and around Sharjah, UAE.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. First Factory asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Great team to work with — professional, responsive and reliable

Eric Morgan / Co-Founder | Aug 05, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

First Factory was brought in to build firmware and a companion app for a smart device we were launching. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 6 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: Less than $10,000
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Legal Services
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Maple Partners LLC is a Legal Services business in Charlotte, USA. As Co-Founder, I was responsible for this project on our side and the main contact for First Factory.

What specific problem or business challenge led you to hire this company?

We needed to build firmware and a companion app for a smart device we were launching, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

IoT Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Legal Services clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IoT Development partner.

Reliable IoT Development Partner That Delivered What They Promised

Vikram Bose / Managing Director | Aug 01, 2026

Our experience with First Factory was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The IoT Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with First Factory to connect our equipment to a cloud dashboard so we could monitor it remotely. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 5 months.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - Jun 2026
Business Type:: Telecommunications
Location:: Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Managing Director at Bluepeak Networks Pvt Ltd. We operate in Telecommunications and most of our customers are in and around Mumbai, India.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to connect our equipment to a cloud dashboard so we could monitor it remotely.

What services did the company provide for your project?

IoT Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Telecommunications and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Telecommunications clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Sophie Clarke / Head of Digital Transformation | Jul 30, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

We engaged First Factory to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 6 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Sports & Fitness
Location:: Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Evergreen Gym Ltd is a Sports & Fitness business in Birmingham, UK. As Head of Digital Transformation, I was responsible for this project on our side and the main contact for First Factory.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

Raj Gagnon / Founder & CEO | Jul 05, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The IoT Development work has already made a noticeable difference — tasks that used to take hours now take minutes. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with First Factory to connect our equipment to a cloud dashboard so we could monitor it remotely. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 8 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Jun 2026
Business Type:: Real Estate
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Lakeshore Properties is a Real Estate business in Toronto, Canada. As Founder & CEO, I was responsible for this project on our side and the main contact for First Factory.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to connect our equipment to a cloud dashboard so we could monitor it remotely so they could focus on customers.

What services did the company provide for your project?

IoT Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Real Estate and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Real Estate clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Quality work, a little slower than we planned

Nikhil Desai / Founder | Jun 11, 2026

The final product works well for us, although the process could have been smoother. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned.

Happy to recommend them.

Project summary

Our company worked with First Factory to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 9 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Aug 2025 - May 2026
Business Type:: Legal Services
Location:: Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder at Riverbend Partners. We operate in Legal Services and most of our customers are in and around Chennai, India.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Legal Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

A reliable long-term partner for our tech needs

Amit Gupta / Director | May 12, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. I would recommend First Factory to anyone looking for a dependable IoT Development partner.

Project summary

Our company worked with First Factory to build firmware and a companion app for a smart device we were launching. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - Apr 2026
Business Type:: Financial Services
Location:: Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Financial Services company based in Mumbai, India. I'm the Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to build firmware and a companion app for a smart device we were launching, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly IoT Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. First Factory asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Chris Patel / Managing Director | Feb 20, 2026

Our experience with First Factory was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We engaged First Factory to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 6 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Jun 2025 - Dec 2025
Business Type:: Media & Entertainment
Location:: Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Media & Entertainment company based in Tampa, USA. I'm the Managing Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.