FAI Agency

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Details

Founded:: 2008
Hourly Rates:: $150 - $199 / hr
Employees:: Freelancer
Ratings:: 4.7 9 Reviews

Industries Served

Healthcare Government & Public Sector Information Technology Construction Financial Services Environmental Services Travel & Hospitality

Where We Specialize

21% Mobile App Development

Mobile App Development 21%

IoT Development 18%

Software Development 13%

Bot Development 13%

Web Development 12%

Machine Learning 12%

AI Development 11%

Industry Expertise

Marketplace100%

Typical Project Size

47% Small Business

43% Midmarket Business

10% Enterprise

About

FAI Agency has been in business since 2008, delivering technology projects for clients. FAI Agency focuses on AI & Machine Learning. FAI Agency operates as an independent freelancer rather than a larger team. Projects are generally billed around $150 - $199 / hr/hr. Clients have rated FAI Agency 4.5 out of 5 in 1 reviews. Their home base is Atlanta, GA. This gives a quick snapshot of what to expect when working with FAI Agency.

FAI Agency Reviews

4.7 9 Reviews

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Great team to work with — professional, responsive and reliable

Siddharth Menon / IT Director | Sep 21, 2026

Our experience with FAI Agency was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The result looks great and performs well, and our internal team found it easy to take over.

I would recommend FAI Agency to anyone looking for a dependable Web Development partner.

Project summary

FAI Agency was brought in to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 3-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: May 2026 - Aug 2026
Business Type:: Healthcare
Location:: Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Medical Pvt Ltd is a Healthcare business in Kolkata, India. As IT Director, I was responsible for this project on our side and the main contact for FAI Agency.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

FAI Agency Delivered a Quality Mobile App Development Solution on Time

Tyler Graham / Managing Director | Jul 30, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with FAI Agency to rebuild our existing mobile app, which had poor reviews and frequent crashes. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 3-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Government & Public Sector
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Government & Public Sector company based in Austin, USA. I'm the Managing Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to rebuild our existing mobile app, which had poor reviews and frequent crashes, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. FAI Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Professional team that made a complex project feel manageable

Ashley Fisher / Chief Digital Officer | Jul 28, 2026

Our experience with FAI Agency was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with FAI Agency to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 5 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $500,000+
Project Duration:: Feb 2026 - Jul 2026
Business Type:: Information Technology
Location:: Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Information Technology company based in Columbus, USA. I'm the Chief Digital Officer and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to build iOS and Android apps for our customers, including booking, payments and push notifications, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Information Technology and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Maria Carter / Owner | May 31, 2026

Our experience with FAI Agency was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We are already discussing the next phase with them.

Project summary

We partnered with FAI Agency to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 4 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Mar 2026
Business Type:: Construction
Location:: Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Owner at Westbridge Contracting LLC. We operate in Construction and most of our customers are in and around Denver, USA.

What specific problem or business challenge led you to hire this company?

We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Easy to work with and very transparent on timelines and cost

Owen MacDonald / Senior Engineering Manager | Mar 22, 2026

We were happy with the final result. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. A couple of milestones slipped by a week or so, mostly around testing.

I would recommend FAI Agency to anyone looking for a dependable Web Development partner.

Project summary

We partnered with FAI Agency to build a customer portal where clients can log in, track orders and download invoices. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 6 months.

Overall Rating 4.0
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $150,000 to $499,999
Project Duration:: Aug 2025 - Feb 2026
Business Type:: Government & Public Sector
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Senior Engineering Manager at Northgate Civic Solutions Inc. We operate in Government & Public Sector and most of our customers are in and around Toronto, Canada.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.