ETM Software Development PLC

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Details

Founded:
2016
Hourly Rates:
$100 - $149 / hr
Employees:
10 - 49
Ratings:
4.8 8 Reviews

Industries Served

Telecommunications Aerospace & Defense Insurance Agriculture Food & Beverage Travel & Hospitality Environmental Services Education

Where We Specialize

18% Bot Development
Bot Development 18%
Mobile App Development 16%
Web Development 16%
AI Development 16%
Software Development 14%
Virtual Reality 9%
Implementation Services 7%
ERP Consulting 4%

Industry Expertise

Sports35% Hospitality26% Retail21% Fitness13% Travel5%

Typical Project Size

49% Midmarket Business
35% Small Business
16% Enterprise

About

ETM Software Development PLC is a software development company that turns ideas into working products. Their core services include Custom Software Development and E-commerce Development, with experience serving clients in Retail & E-commerce. The company operates with a team of 10 - 49 professionals. Projects are generally billed around $100 - $149 / hr/hr. ETM Software Development PLC operates out of Addis Ababa, Ethiopia. This profile is a starting point — reach out to ETM Software Development PLC directly to discuss project specifics.

ETM Software Development PLC Reviews

4.8 8 Reviews
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Delivered on time and stayed involved after launch

Stephanie Coleman / Product Manager | Aug 25, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We hired ETM Software Development PLC to build a demand forecasting model on top of our sales data. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Telecommunications
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Product Manager at Fairway Networks LLC, a Telecommunications company based in Chicago, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ETM Software Development PLC asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Telecommunications clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

Hannah Clarke / Director | Aug 02, 2026

ETM Software Development PLC did good work for us, and we would use them again. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned. Happy to recommend them.

Project summary

We hired ETM Software Development PLC to assess our architecture before a major product rebuild. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 8-month engagement.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Jul 2026
Business Type:
Aerospace & Defense
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Bluepeak Aviation, a Aerospace & Defense company based in Birmingham, UK. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to assess our architecture before a major product rebuild before our busy season.
What services did the company provide for your project?
IT Consulting, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Aerospace & Defense and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

They listened, asked the right questions, and delivered

Arjun Desai / Head of Product | Jul 21, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly.

We are already discussing the next phase with them.

Project summary

We hired ETM Software Development PLC to rebuild an internal order management system that had outgrown its original design. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 7 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Jul 2026
Business Type:
Insurance
Location:
Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Product at Redwood Assurance, a Insurance company based in Ahmedabad, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to rebuild an internal order management system that had outgrown its original design.
What services did the company provide for your project?
Software Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ETM Software Development PLC asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Insurance clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Carlos Graham / Program Manager | Jul 11, 2026

Our experience with ETM Software Development PLC was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day. I would recommend ETM Software Development PLC to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Our company worked with ETM Software Development PLC to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 2-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Apr 2026 - Jun 2026
Business Type:
Agriculture
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Program Manager at Brightpath Growers, a Agriculture company based in Seattle, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ETM Software Development PLC asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

A reliable long-term partner for our tech needs

Chris Brooks / Owner | Jul 04, 2026

I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. We would definitely work with them again.

Project summary

We partnered with ETM Software Development PLC to develop a scheduling and dispatch tool for our field team. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 9-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
Less than $10,000
Project Duration:
Jul 2025 - Apr 2026
Business Type:
Food & Beverage
Location:
Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Horizon Bakery LLC is a Food & Beverage business in Charlotte, USA. As Owner, I was responsible for this project on our side and the main contact for ETM Software Development PLC.
What specific problem or business challenge led you to hire this company?
We needed to develop a scheduling and dispatch tool for our field team, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ETM Software Development PLC asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Zoe Murphy / CEO | Jun 15, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Overall, a team we trust and plan to keep working with.

Project summary

We engaged ETM Software Development PLC to rebuild an internal order management system that had outgrown its original design. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 6 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Apr 2026
Business Type:
Travel & Hospitality
Location:
Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the CEO at Nimbus Travel, a Travel & Hospitality company based in Adelaide, Australia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Travel & Hospitality clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Skilled AI & Machine Learning Team That Understood Our Business

Amanda Johnson / Co-Founder & CTO | Jun 10, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

It has made a real difference to how our team works day to day.

Happy to recommend them.

Project summary

We engaged ETM Software Development PLC to build a demand forecasting model on top of our sales data. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Dec 2025 - May 2026
Business Type:
Environmental Services
Location:
Raleigh, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder & CTO at Silverline Recycling. We operate in Environmental Services and most of our customers are in and around Raleigh, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Environmental Services clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Lucy Holmes / Managing Director | Jan 18, 2026

Overall we had a good experience working with ETM Software Development PLC. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. Estimates on a few features were optimistic and those took longer than planned. I would recommend ETM Software Development PLC to anyone looking for a dependable AI & Machine Learning partner.

Project summary

ETM Software Development PLC was brought in to build a demand forecasting model on top of our sales data. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 2 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Nov 2025
Business Type:
Education
Location:
Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Education company based in Cardiff, UK. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
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