Details
| Founded: | 2003 |
|---|---|
| Hourly Rates: | $25 - $49 |
| Employees: | 500 - 999 |
| Avg. Project Cost: | $50,000+ |
| Ratings: |
4.1
8 Reviews
|
Industries Served
Travel & Hospitality
Energy & Utilities
Events & Event Management
Agriculture
Mining & Metals
Pharmaceuticals & Biotechnology
About
Epidata is a leading mobile app development company which provides high-performance software development solutions in a shorter time with lower risk. Their methods, technologies, and experience are the basis from which they build each of the projects that their customers need. Their team of mobile app developers & designers focus on making apps simple to use & blazing fast.
Epidata SA Reviews
4.1
8 Reviews
Friday deployments finally feel routine instead of something to brace for
Roisin Cassidy / VP of Product Engineering | Jun 03, 2026I went into this engagement genuinely skeptical. A previous vendor had left us with a system that technically worked but that nobody trusted, and I wasn't interested in repeating that experience. This team earned trust the slow way — solid discovery documentation, technical proposals that held up under scrutiny, sprints that landed when promised, and ultimately a production system that has simply behaved. I don't open conversations about them with caveats anymore.
Project summary
Our app was sitting at a 2.9-star average, and nearly every negative review mentioned the same two things: speed and how convoluted the booking flow had become.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Quality Assurance & Testing |
|---|---|
| Project Cost: | Less than $10,000 |
| Project Duration: | Jul 2025 - Apr 2026 |
| Business Type: | Travel & Hospitality |
|---|---|
| Location: | Belfast, UK |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Silverbrook Digital Ltd is a Travel & Hospitality business headquartered in Belfast, UK. As VP of Product Engineering I'm responsible for the whole technology agenda — infrastructure, product, and how we pick vendors. Every decision we make on the technology side has to tie back to a clear business case before it gets approved.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly Quality Assurance & Testing, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Belfast, UK and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Travel & Hospitality network, both times to people facing Quality Assurance & Testing problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Designed around how our users actually behave, not the persona slide we'd been assuming
Aoibhinn Molloy / Director of Product | May 30, 2026We had proposals in hand ranging from roughly half to well over double what we eventually paid this team. What set their proposal apart wasn't the price — it was that the number matched what they actually delivered, almost line for line. I've been burned before by proposals that were really just opening offers in a negotiation that continues throughout the project. That wasn't the case here, and I don't say that lightly.
Project summary
Grid modernization funding required us to prove demand-response capability. The models existed on paper — we needed engineers to actually build and run them in production.
| 4.0 Overall Rating |
| 3.5 Quality |
| 4.0 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | UI/UX Design |
|---|---|
| Project Cost: | Less than $10,000 |
| Project Duration: | Dec 2025 - Apr 2026 |
| Business Type: | Energy & Utilities |
|---|---|
| Location: | Galway, Ireland |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Barrow Digital Ltd is a Energy & Utilities business headquartered in Galway, Ireland. As Director of Product I'm responsible for the whole technology agenda — infrastructure, product, and how we pick vendors. Every decision we make on the technology side has to tie back to a clear business case before it gets approved.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The UI/UX Design investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
Full UI/UX Design delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Galway, Ireland and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Energy & Utilities looking for real UI/UX Design depth paired with actual delivery discipline should have this team near the top of their list.
Technically sharp, commercially sensible, and genuinely easy to work with throughout
Amal Al-Hosani / Head of Digital Strategy | May 22, 2026The easiest thing to praise is the technical output itself — solid test coverage, a deployment pipeline that just works, documentation that people actually reference instead of ignoring. But what I keep coming back to is the number of conversations we haven't had to have since launch. No 2am incident calls. No emergency patches. No post-mortems about what went sideways. That absence is really the whole pitch, if you ask me.
Project summary
This project had a board-facing deadline tied to a wider strategic push. We needed a partner who'd treat that date like it was their own problem, not just ours.
| 4.5 Overall Rating |
| 5.0 Quality |
| 4.5 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Industry-Specific Solutions |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Jan 2026 - Apr 2026 |
| Business Type: | Events & Event Management |
|---|---|
| Location: | Dubai, UAE |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Pearl Coast FinTech has been operating in Events & Event Management for a while now, headquartered in Dubai, UAE. As Head of Digital Strategy I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
Our Industry-Specific Solutions capability had become the thing slowing everything else down. New feature requests, client asks, internal initiatives — all of it kept queuing up behind a platform that had been stretched way past what it was originally built for. We needed a proper rebuild, not another patch.
What services did the company provide for your project?
The scope ran the full Industry-Specific Solutions lifecycle — discovery, requirements, architecture, development across roughly a dozen sprints, integration testing, performance validation, deployment, and a four-week hypercare window afterward. They also handed over full documentation and ran a knowledge transfer session for our internal team.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their Industry-Specific Solutions approach was specific rather than generic, backed by actual reference projects in Events & Event Management — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Events & Event Management experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Dubai, UAE and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Designed around how our users actually behave, not the persona slide we'd been assuming
Matilda Osborne / Head of Engineering | May 19, 2026I went into this engagement genuinely skeptical. A previous vendor had left us with a system that technically worked but that nobody trusted, and I wasn't interested in repeating that experience. This team earned trust the slow way — solid discovery documentation, technical proposals that held up under scrutiny, sprints that landed when promised, and ultimately a production system that has simply behaved. I don't open conversations about them with caveats anymore.
Project summary
Our internal engineering capacity was fully committed to keeping existing systems running, with no room for a build of this size. An outside partner with the right depth was really our only option.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | UI/UX Design |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Aug 2025 - Apr 2026 |
| Business Type: | Agriculture |
|---|---|
| Location: | Adelaide, Australia |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Redgum Data Solutions, a growth-stage Agriculture company based in Adelaide, Australia. My role as Head of Engineering covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Our UI/UX Design capability had become the thing slowing everything else down. New feature requests, client asks, internal initiatives — all of it kept queuing up behind a platform that had been stretched way past what it was originally built for. We needed a proper rebuild, not another patch.
What services did the company provide for your project?
The scope ran the full UI/UX Design lifecycle — discovery, requirements, architecture, development across roughly a dozen sprints, integration testing, performance validation, deployment, and a four-week hypercare window afterward. They also handed over full documentation and ran a knowledge transfer session for our internal team.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Agriculture experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Proactive and well-calibrated. Technical detail for the engineering side, plain summaries for the steering group, and risk flags that came with a proposed fix attached rather than just a problem statement. The biweekly sprint reviews kept our stakeholders in the loop without requiring them to sit in on every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
The ROI model we took to the board was deliberately conservative. Current performance against that model puts us on track to hit payback well ahead of the eighteen-month target we set. The operational efficiency gains in particular have outpaced the model, partly because the new platform's data quality supports decisions the old system simply couldn't.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Agriculture looking for real UI/UX Design depth paired with actual delivery discipline should have this team near the top of their list.
Every conversion metric on the platform moved in the right direction after this redesign
Ritika Bhattacharya / VP of Product | Apr 24, 2026The easiest thing to praise is the technical output itself — solid test coverage, a deployment pipeline that just works, documentation that people actually reference instead of ignoring. But what I keep coming back to is the number of conversations we haven't had to have since launch. No 2am incident calls. No emergency patches. No post-mortems about what went sideways. That absence is really the whole pitch, if you ask me.
Project summary
This project had a board-facing deadline tied to a wider strategic push. We needed a partner who'd treat that date like it was their own problem, not just ours.
| 4.5 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | UI/UX Design |
|---|---|
| Project Cost: | $10,000 to $49,999 |
| Project Duration: | Jun 2025 - Feb 2026 |
| Business Type: | Mining & Metals |
|---|---|
| Location: | Ahmedabad, India |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Vantara Tech Pvt Ltd, a growth-stage Mining & Metals company based in Ahmedabad, India. My role as VP of Product covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Regulation in our Mining & Metals segment shifted and the compliance deadline came from the regulator, not from us. The scale of the UI/UX Design changes required justified bringing in a specialist rather than pulling our internal team off the product roadmap to handle it.
What services did the company provide for your project?
The scope ran the full UI/UX Design lifecycle — discovery, requirements, architecture, development across roughly a dozen sprints, integration testing, performance validation, deployment, and a four-week hypercare window afterward. They also handed over full documentation and ran a knowledge transfer session for our internal team.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Mining & Metals experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
Their instinct for never losing the business goal in the middle of technical decisions. I've worked with technically strong teams before who lose that thread once things get complicated. This team kept every architectural call tied back to the outcome we'd actually agreed to, which made the harder trade-off conversations a lot easier.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Smart contract audit was rigorous enough that our legal team signed off without a single note
Nicolas Fontaine / Directeur Technique | Mar 13, 2026We had proposals in hand ranging from roughly half to well over double what we eventually paid this team. What set their proposal apart wasn't the price — it was that the number matched what they actually delivered, almost line for line. I've been burned before by proposals that were really just opening offers in a negotiation that continues throughout the project. That wasn't the case here, and I don't say that lightly.
Project summary
New traceability legislation brought a hard serialization deadline. Our supply chain system needed targeted, specialist development to meet it — general-purpose expertise wasn't going to cut it.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Blockchain Development |
|---|---|
| Project Cost: | $50,000 to $149,999 |
| Project Duration: | Nov 2025 - Feb 2026 |
| Business Type: | Pharmaceuticals & Biotechnology |
|---|---|
| Location: | Lyon, France |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Directeur Technique at Étoile Technologies SAS I oversee technology spend and delivery across our Pharmaceuticals & Biotechnology operations out of Lyon, France. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The Blockchain Development investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
The core of it was Blockchain Development, though their involvement grew to include technical consulting during discovery that meaningfully sharpened our own requirements. They also took full ownership of the third-party integration work, which had been a coordination headache on past projects, and just handled it themselves.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their Blockchain Development approach was specific rather than generic, backed by actual reference projects in Pharmaceuticals & Biotechnology — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
Proactive and well-calibrated. Technical detail for the engineering side, plain summaries for the steering group, and risk flags that came with a proposed fix attached rather than just a problem statement. The biweekly sprint reviews kept our stakeholders in the loop without requiring them to sit in on every working session.
Did the company deliver the project on time and within your expected budget?
On time and inside the approved budget. Their estimating was notably accurate — they'd broken the work down in enough detail during discovery that the forecast held up the whole way through, instead of drifting with every small change. We had exactly one change request, and it was for scope we added ourselves.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Blockchain Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Pharmaceuticals & Biotechnology network, both times to people facing Blockchain Development problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
The infrastructure paid for itself inside of two quarters
Bianca Alvarado / Chief Product Officer | Mar 08, 2026Going in, the integration work was what worried me most. Our systems landscape is messy, a couple of the third-party APIs we depend on are barely documented, and one of those vendors has a well-earned reputation for slow, inconsistent support. This team absorbed all of that. They documented what the upstream providers wouldn't, built in resilience wherever the upstream behavior was flaky, and shipped something that has worked exactly as specified since go-live. I genuinely couldn't have asked for more on that front.
Project summary
Our app was sitting at a 2.9-star average, and nearly every negative review mentioned the same two things: speed and how convoluted the booking flow had become.
| 4.0 Overall Rating |
| 4.0 Quality |
| 3.5 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | IoT Development |
|---|---|
| Project Cost: | $10,000 to $49,999 |
| Project Duration: | Oct 2025 - Feb 2026 |
| Business Type: | Travel & Hospitality |
|---|---|
| Location: | San Diego, USA |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Lumen Media Collective has been operating in Travel & Hospitality for a while now, headquartered in San Diego, USA. As Chief Product Officer I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
We had a clear product direction for our next stage of growth in Travel & Hospitality, but not the internal engineering depth to actually execute it. The IoT Development piece specifically needed specialist skills we couldn't realistically hire for on the timeline our business plan demanded.
What services did the company provide for your project?
The scope ran the full IoT Development lifecycle — discovery, requirements, architecture, development across roughly a dozen sprints, integration testing, performance validation, deployment, and a four-week hypercare window afterward. They also handed over full documentation and ran a knowledge transfer session for our internal team.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Travel & Hospitality experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the IoT Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Travel & Hospitality network, both times to people facing IoT Development problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Performance testing caught a latency problem three weeks ahead of our busiest traffic day
Sameer Kapoor / Chief Data Officer | Mar 01, 2026Going in, the integration work was what worried me most. Our systems landscape is messy, a couple of the third-party APIs we depend on are barely documented, and one of those vendors has a well-earned reputation for slow, inconsistent support. This team absorbed all of that. They documented what the upstream providers wouldn't, built in resilience wherever the upstream behavior was flaky, and shipped something that has worked exactly as specified since go-live. I genuinely couldn't have asked for more on that front.
Project summary
Our field service system hadn't seen a serious update in years, and a growing technician headcount combined with increasingly complex jobs had exposed every one of its limits.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Quality Assurance & Testing |
|---|---|
| Project Cost: | $50,000 to $149,999 |
| Project Duration: | Apr 2025 - Feb 2026 |
| Business Type: | Energy & Utilities |
|---|---|
| Location: | Gurugram, India |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Chief Data Officer at Meridian FinServ Ltd I oversee technology spend and delivery across our Energy & Utilities operations out of Gurugram, India. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Full Quality Assurance & Testing delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
On time and inside the approved budget. Their estimating was notably accurate — they'd broken the work down in enough detail during discovery that the forecast held up the whole way through, instead of drifting with every small change. We had exactly one change request, and it was for scope we added ourselves.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
Their instinct for never losing the business goal in the middle of technical decisions. I've worked with technically strong teams before who lose that thread once things get complicated. This team kept every architectural call tied back to the outcome we'd actually agreed to, which made the harder trade-off conversations a lot easier.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
FAQ
Frequently Asked Questions
Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.
Epidata SA typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Big Data, Game Development, Mobile App Development, Web Design and Web Development.
What Epidata SA charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Epidata SA's typical hourly rate is around $25 - $49.
Epidata SA has delivered projects across a range of different industries, including Media & Entertainment, Human Resources, Events & Event Management, Fashion & Apparel, Food & Beverage and Travel & Hospitality.
The exact stack shifts by project, but Epidata SA commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Big Data, Game Development, Mobile App Development, Web Design and Web Development, and it has experience across industries such as Media & Entertainment, Human Resources, Events & Event Management, Fashion & Apparel, Food & Beverage and Travel & Hospitality.
What tends to set Epidata SA apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2003, the company has built a track record of delivering projects across various industries.
Like most established software teams, Epidata SA typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Media & Entertainment, Human Resources, Events & Event Management, Fashion & Apparel, Food & Beverage and Travel & Hospitality, and it has been operating since 2003.
That depends on where Epidata SA is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, its listed capabilities span Big Data, Game Development, Mobile App Development, Web Design and Web Development, and it reports a team size of 500 - 999 professionals.
Epidata SA isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
It's a common line of work for a company like Epidata SA — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, it has experience across industries such as Media & Entertainment, Human Resources, Events & Event Management, Fashion & Apparel, Food & Beverage and Travel & Hospitality, and it reports a team size of 500 - 999 professionals.
