Epic.io

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Details

Founded:
2015
Hourly Rates:
Undisclosed
Employees:
10 - 49
Ratings:
4.2 8 Reviews

Industries Served

Aerospace & Defense Human Resources Automotive Pharmaceuticals & Biotechnology Environmental Services Events & Event Management Energy & Utilities

Where We Specialize

14% IT Services
IT Services 14%
Web Development 11%
No Code/ Low Code 11%
Cloud Computing Services 10%
Smart Contract 9%
E-commerce Development 8%
Cross Platform 7%
Mobile App Development 6%
Blockchain Development 6%
Bot Development 5%
Web Design 5%
Metaverse Development 4%
Implementation Services 3%
Testing Services 1%

Industry Expertise

Travel36% Restaurant29% Hospitality22% Food13%

Typical Project Size

58% Small Business
29% Enterprise
13% Midmarket Business

About

Epic.io is a software development company that turns ideas into working products. The company's main offerings are Cybersecurity. The company operates with a team of 10 - 49 professionals. Their home base is Dallas, TX. This gives a quick snapshot of what to expect when working with Epic.io.

Epic.io Reviews

4.2 8 Reviews
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Would happily work with them again

Nicole Henderson / Senior Engineering Manager | Aug 17, 2026

Epic.io did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Epic.io was brought in to build a design system so our product looked consistent across screens. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 4 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$500,000+
Project Duration:
Feb 2026 - Jun 2026
Business Type:
Aerospace & Defense
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Senior Engineering Manager at Stonebridge Aviation, a Aerospace & Defense company based in Chicago, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a design system so our product looked consistent across screens before our busy season.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Capable UI/UX Design team — happy with the end result

Andre Brooks / Project Manager | Jul 17, 2026

Overall the project was a success, though it was not without some challenges. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

Epic.io was brought in to build a design system so our product looked consistent across screens. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 4 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$150,000 to $499,999
Project Duration:
Jan 2026 - May 2026
Business Type:
Human Resources
Location:
Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Project Manager at Blue Harbor Talent, a Human Resources company based in Dallas, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a design system so our product looked consistent across screens before our busy season.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Epic.io asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Delivered on time and stayed involved after launch

Amy Ahmed / Co-Founder & CTO | Jun 20, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

It has made a real difference to how our team works day to day.

I would recommend Epic.io to anyone looking for a dependable Quality Assurance & Testing partner.

Project summary

Our company worked with Epic.io to run performance and load testing ahead of a big launch. The work covered requirements, design, development, testing and launch support. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 5.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - May 2026
Business Type:
Automotive
Location:
London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Trueline Auto Group Ltd is a Automotive business in London, UK. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Epic.io.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to run performance and load testing ahead of a big launch.
What services did the company provide for your project?
End-to-end Quality Assurance & Testing — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great Experience With Epic.io on Our Quality Assurance & Testing Project

Rohan Gupta / Senior Product Manager | Apr 17, 2026

I would rate this engagement highly on almost every front. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The Quality Assurance & Testing work has already made a noticeable difference — tasks that used to take hours now take minutes.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Epic.io to take over manual and regression testing before each release. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Feb 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Senior Product Manager at Lumen Life Sciences Pvt Ltd, a Pharmaceuticals & Biotechnology company based in Jaipur, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to take over manual and regression testing before each release, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Quality Assurance & Testing. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Pharmaceuticals & Biotechnology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Quality Assurance & Testing partner.

Professional team that made a complex project feel manageable

Sarah Sandhu / CEO | Mar 19, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We engaged Epic.io to manage our servers, backups and helpdesk. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Feb 2026
Business Type:
Environmental Services
Location:
Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the CEO at Evergreen Environmental Inc, a Environmental Services company based in Toronto, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to manage our servers, backups and helpdesk so they could focus on customers.
What services did the company provide for your project?
End-to-end IT Managed Services — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Skilled Quality Assurance & Testing Team That Understood Our Business

Mark Brooks / Director of IT | Mar 16, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

Epic.io was brought in to run performance and load testing ahead of a big launch. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Feb 2026
Business Type:
Events & Event Management
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director of IT at Harborview Live. We operate in Events & Event Management and most of our customers are in and around Seattle, USA.
What specific problem or business challenge led you to hire this company?
We needed to run performance and load testing ahead of a big launch, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Quality Assurance & Testing, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid delivery, though timelines needed some pushing

Olivia Murphy / Senior Product Manager | Feb 25, 2026

Overall the project was a success, though it was not without some challenges. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.

Project summary

Epic.io was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 7-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Jun 2025 - Jan 2026
Business Type:
Events & Event Management
Location:
Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Senior Product Manager at Sage Live, a Events & Event Management company based in Perth, Australia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid Blockchain Development Work With Clear Communication Throughout

Kelly Miller / General Manager | Feb 11, 2026

The project went well overall. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Epic.io to develop and audit smart contracts for a tokenized loyalty program. The work covered requirements, design, development, testing and launch support. The engagement ran for about 6 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$150,000 to $499,999
Project Duration:
Jul 2025 - Jan 2026
Business Type:
Energy & Utilities
Location:
Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Oakline Solar is a Energy & Utilities business in Nashville, USA. As General Manager, I was responsible for this project on our side and the main contact for Epic.io.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop and audit smart contracts for a tokenized loyalty program so they could focus on customers.
What services did the company provide for your project?
End-to-end Blockchain Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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