Strong Technical Skills and a Very Responsive IT Managed Services Team
I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
The result looks great and performs well, and our internal team found it easy to take over. I would recommend Epic Design Labs to anyone looking for a dependable IT Managed Services partner.
Project summary
Our company worked with Epic Design Labs to take over day-to-day IT support for our offices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 4 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $500,000+
- Project Duration:
- Apr 2026 - Aug 2026
- Business Type:
- Pharmaceuticals & Biotechnology
- Location:
- Cologne, Germany
