Empat

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Details

Founded:
2013
Hourly Rates:
$25 - $49 / hr
Employees:
250 - 999
Ratings:
4.1 9 Reviews

Industries Served

Construction Environmental Services Insurance Government & Public Sector Financial Services Retail & E-commerce Telecommunications Human Resources Aerospace & Defense

Where We Specialize

28% AI Development
AI Development 28%
IoT Development 19%
Mobile App Development 15%
Web Design 14%
Web Development 10%
UI/UX 9%
Bot Development 5%

Industry Expertise

Logistics100%

Typical Project Size

57% Midmarket Business
22% Enterprise
21% Small Business

About

Empat is a software development company that turns ideas into working products. Empat focuses on Mobile App Development and UI/UX Design. With 250 - 999 people on staff, Empat can take on projects of varying size. Projects are generally billed around $25 - $49 / hr/hr. Clients have rated Empat 5.0 out of 5 in 144 reviews. The team is based in San Francisco, CA. Overall, Empat is one of the options worth shortlisting for a technology project.

Empat Reviews

4.1 9 Reviews
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Professional UI/UX Design Team, Smooth Delivery From Start to Finish

Chris Johnson / Director of Technology | Sep 28, 2026

Empat did an excellent job for us. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day.

Happy to recommend them.

Project summary

Our company worked with Empat to run user research and create new designs for our mobile app. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 6-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$500,000+
Project Duration:
Jan 2026 - Jul 2026
Business Type:
Construction
Location:
New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of Technology at Riverbend Construction Inc, a Construction company based in New York, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to run user research and create new designs for our mobile app before our busy season.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Empat asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Capable AI & Machine Learning team — happy with the end result

Lauren Morgan / Head of Digital | Jul 09, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. I would recommend Empat to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We partnered with Empat to build a demand forecasting model on top of our sales data. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 4 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Jun 2026
Business Type:
Environmental Services
Location:
San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Digital at Swift Environmental Inc, a Environmental Services company based in San Diego, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Environmental Services clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Empat Delivered a Quality UI/UX Design Solution on Time

Ryan Carter / IT Manager | Jul 03, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly.

I would recommend Empat to anyone looking for a dependable UI/UX Design partner.

Project summary

Empat was brought in to build a design system so our product looked consistent across screens. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 4 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$150,000 to $499,999
Project Duration:
Jan 2026 - May 2026
Business Type:
Insurance
Location:
Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Insurance company based in Boston, USA. I'm the IT Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a design system so our product looked consistent across screens, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Insurance clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Quality work, a little slower than we planned

Chris Fisher / Founder & CEO | Jun 15, 2026

The final product works well for us, although the process could have been smoother. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.

Project summary

We hired Empat to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - May 2026
Business Type:
Government & Public Sector
Location:
Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Summit Public Services. We operate in Government & Public Sector and most of our customers are in and around Portland, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable IoT Development Partner for a Growing Financial Services Business

Zoe Murphy / Chief Digital Officer | Apr 03, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

We partnered with Empat to build firmware and a companion app for a smart device we were launching. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 9 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Feb 2026
Business Type:
Financial Services
Location:
Melbourne, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Financial Services company based in Melbourne, Australia. I'm the Chief Digital Officer and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build firmware and a companion app for a smart device we were launching so they could focus on customers.
What services did the company provide for your project?
Mainly IoT Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Empat asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Dependable AI & Machine Learning Partner for a Growing Retail & E-commerce Business

Neha Shah / Head of Engineering | Mar 17, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks.

Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Empat to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 4 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Feb 2026
Business Type:
Retail & E-commerce
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Engineering at Greenfield Market Pvt Ltd, a Retail & E-commerce company based in Pune, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Good results, communication improved as the project went on

Julia Richter / Project Manager | Mar 07, 2026

We got a good result in the end, but the road there had a few bumps. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. Their team changed one developer midway, which slowed things down for a couple of weeks.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Empat to rebuild a slow, outdated web app and move it to a new framework. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 8-month engagement.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Jan 2026
Business Type:
Telecommunications
Location:
Hamburg, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Telecommunications company based in Hamburg, Germany. I'm the Project Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to rebuild a slow, outdated web app and move it to a new framework, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Empat asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable Web Development Partner That Delivered What They Promised

Vikram Sharma / Head of Product | Feb 24, 2026

Empat did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

It has made a real difference to how our team works day to day. Their team changed one developer midway, which slowed things down for a couple of weeks.

We are already discussing the next phase with them.

Project summary

We engaged Empat to rebuild a slow, outdated web app and move it to a new framework. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 2-month engagement.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 3.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Jan 2026
Business Type:
Human Resources
Location:
Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Product at Bridgewater HR Pvt Ltd, a Human Resources company based in Mumbai, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Honest advice and solid execution

Sam Wilson / Founder | Jan 30, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Empat was brought in to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 3 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Dec 2025
Business Type:
Aerospace & Defense
Location:
Wellington, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder at Northgate Aerospace. We operate in Aerospace & Defense and most of our customers are in and around Wellington, New Zealand.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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