Good results, communication improved as the project went on
Overall the project was a success, though it was not without some challenges. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.
Project summary
Our company worked with Emergen to build a customer portal where clients can log in, track orders and download invoices. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 8 months.
- Project Type:
- Web Development
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Insurance
- Location:
- Dubai, UAE