Good work overall, with a few bumps along the way
The final product works well for us, although the process could have been smoother. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.
Project summary
We partnered with ECLYPSE to develop a scheduling and dispatch tool for our field team. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.
- Project Type:
- Software Development
- Project Cost:
- Less than $10,000
- Project Duration:
- Feb 2026 - Jul 2026
- Business Type:
- Human Resources
- Location:
- Reading, UK