Would happily work with them again
We were happy with the final result. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.
Project summary
We hired East Africa Digital Marketers to take over day-to-day IT support for our offices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 7 months.
- Project Type:
- IT Managed Services
- Project Cost:
- Less than $10,000
- Project Duration:
- Feb 2026 - Sep 2026
- Business Type:
- Construction
- Location:
- Manchester, UK
