Solid delivery, though timelines needed some pushing
We got a good result in the end, but the road there had a few bumps. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out.
We are already discussing the next phase with them.
Project summary
We partnered with Dzeemart to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 8 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Telecommunications
- Location:
- Vancouver, Canada