DuoTech Reviews

Skilled AI & Machine Learning Team That Understood Our Business

Ryan Nguyen / Director of IT | Sep 20, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.

Project summary

We engaged DuoTech to build a demand forecasting model on top of our sales data. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 6 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Events & Event Management
Location:: Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director of IT at Kinetic Productions LLC, a Events & Event Management company based in Seattle, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good work overall, with a few bumps along the way

Saud Al Otaibi / Founder & CEO | Aug 09, 2026

We got a good result in the end, but the road there had a few bumps. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.

Project summary

We engaged DuoTech to redesign the user experience of our SaaS product. The work covered requirements, design, development, testing and launch support. Overall it was a 5-month engagement.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Jul 2026
Business Type:: Energy & Utilities
Location:: Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Energy & Utilities company based in Dammam, Saudi Arabia. I'm the Founder & CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to redesign the user experience of our SaaS product before our busy season.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. DuoTech asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Kelly Fisher / Co-Founder | Jul 29, 2026

Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

DuoTech was brought in to rebuild a slow, outdated web app and move it to a new framework. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 4-month engagement.

Overall Rating 3.5
Quality 4.0
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - May 2026
Business Type:: Government & Public Sector
Location:: New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Evergreen Council Services Inc is a Government & Public Sector business in New York, USA. As Co-Founder, I was responsible for this project on our side and the main contact for DuoTech.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. DuoTech asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive UI/UX Design Team

Omar Saleh / Co-Founder | Jul 20, 2026

DuoTech did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day.

We are already discussing the next phase with them.

Project summary

DuoTech was brought in to build a design system so our product looked consistent across screens. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 6 months from kickoff to launch.

Overall Rating 4.5
Quality 4.0
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Legal Services
Location:: Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Blue Harbor Law Group FZ-LLC is a Legal Services business in Abu Dhabi, UAE. As Co-Founder, I was responsible for this project on our side and the main contact for DuoTech.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Legal Services clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Laura Weber / Managing Director | Jul 01, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We engaged DuoTech to build a design system so our product looked consistent across screens. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 7-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - Jun 2026
Business Type:: Advertising & Marketing
Location:: Munich, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bluepeak Media Group GmbH is a Advertising & Marketing business in Munich, Germany. As Managing Director, I was responsible for this project on our side and the main contact for DuoTech.