Good results, communication improved as the project went on
The final product works well for us, although the process could have been smoother. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with DuckTale IT Services Pvt. Ltd to run user research and create new designs for our mobile app. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 6 months.
- Project Type:
- UI/UX Design
- Project Cost:
- Less than $10,000
- Project Duration:
- Mar 2026 - Sep 2026
- Business Type:
- Legal Services
- Location:
- Sydney, Australia