Solid delivery, though timelines needed some pushing
The final product works well for us, although the process could have been smoother. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Feedback from our customers has been very positive so far. A couple of milestones slipped by a week or so, mostly around testing. I would recommend Dreamcatcher IT to anyone looking for a dependable AI & Machine Learning partner.
Project summary
Dreamcatcher IT was brought in to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 8 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Nonprofit & NGO
- Location:
- New York, USA