They listened, asked the right questions, and delivered
Our experience with Dotxpertise was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
We launched on schedule and have not had any major issues since.
We would definitely work with them again.
Project summary
We engaged Dotxpertise to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 5-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Mar 2026 - Aug 2026
- Business Type:
- Advertising & Marketing
- Location:
- Boston, USA