Dot Web

Visit Website Write a Review Claim this Company

Details

Founded:
2021
Hourly Rates:
Undisclosed
Employees:
2 - 9
Ratings:
4.1 9 Reviews

Industries Served

Events & Event Management Legal Services Mining & Metals Fashion & Apparel Education Sports & Fitness Gaming & Gambling Financial Services Insurance

Where We Specialize

11% Mobile App Development
Mobile App Development 11%
Software Development 11%
IT Services 11%
Virtual Reality 11%
E-commerce Development 10%
Game Development 10%
DevOps 10%
Web3 7%
Blockchain Development 6%
Web Design 5%
AI Development 4%
Metaverse Development 4%

Industry Expertise

Education100%

Typical Project Size

35% Small Business
35% Midmarket Business
30% Enterprise

About

Dot Web is a technology company founded in 2021. The company's main offerings are Web Development and Digital Marketing. With 2 - 9 people on staff, Dot Web can take on projects of varying size. Dot Web operates out of Margate, South Africa. This gives a quick snapshot of what to expect when working with Dot Web.

Dot Web Reviews

4.1 9 Reviews
Submit Review

Good work overall, with a few bumps along the way

Ahmed Saleh / Managing Director | Oct 12, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. I would recommend Dot Web to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We engaged Dot Web to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 8 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Jan 2026 - Sep 2026
Business Type:
Events & Event Management
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Events & Event Management company based in Abu Dhabi, UAE. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Dot Web asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Quality work, a little slower than we planned

Bec Kelly / Co-Founder & CTO | Oct 05, 2026

Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. There were some early misunderstandings on requirements that took a few rounds to sort out. Overall, a team we trust and plan to keep working with.

Project summary

Dot Web was brought in to redesign the user experience of our SaaS product. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2026 - Aug 2026
Business Type:
Legal Services
Location:
Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Greenfield Law Group is a Legal Services business in Adelaide, Australia. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Dot Web.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign the user experience of our SaaS product before our busy season.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Skilled AR/VR Development Team That Understood Our Business

Ashley Reed / Managing Director | Jul 31, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Dot Web to build an AR product viewer so customers can preview items in their own space. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AR/VR Development
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Mining & Metals
Location:
Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Managing Director at Bridgewater Metals Inc, a Mining & Metals company based in Phoenix, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build an AR product viewer so customers can preview items in their own space before our busy season.
What services did the company provide for your project?
End-to-end AR/VR Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Dot Web asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Good results, communication improved as the project went on

Eric Miller / Co-Founder | Jul 13, 2026

The final product works well for us, although the process could have been smoother. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.

Project summary

Our company worked with Dot Web to develop a VR training module for new staff. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 8 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AR/VR Development
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - May 2026
Business Type:
Fashion & Apparel
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Fashion & Apparel company based in Minneapolis, USA. I'm the Co-Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a VR training module for new staff before our busy season.
What services did the company provide for your project?
AR/VR Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Solid delivery, though timelines needed some pushing

Daniel Haddad / Founder & CEO | May 17, 2026

Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We hired Dot Web to build a design system so our product looked consistent across screens. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Dec 2025 - Apr 2026
Business Type:
Education
Location:
Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Northgate Tutors LLC is a Education business in Dubai, UAE. As Founder & CEO, I was responsible for this project on our side and the main contact for Dot Web.
What specific problem or business challenge led you to hire this company?
We needed to build a design system so our product looked consistent across screens, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Professional E-commerce Development Team, Smooth Delivery From Start to Finish

Lachlan Taylor / Founder | May 10, 2026

Dot Web did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Dot Web to add subscriptions and a better checkout to our existing store. The work covered requirements, design, development, testing and launch support. The engagement ran for about 4 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$150,000 to $499,999
Project Duration:
Dec 2025 - Apr 2026
Business Type:
Sports & Fitness
Location:
Sydney, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder at Lakeshore Sports, a Sports & Fitness company based in Sydney, Australia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to add subscriptions and a better checkout to our existing store, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
E-commerce Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Reliable UI/UX Design Partner That Delivered What They Promised

Daniel Qureshi / Director | Feb 25, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.

Project summary

We partnered with Dot Web to redesign the user experience of our SaaS product. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 8 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
May 2025 - Dec 2025
Business Type:
Gaming & Gambling
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Gaming & Gambling company based in Abu Dhabi, UAE. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Easy to work with and very transparent on timelines and cost

Kelly Henderson / Founder & CEO | Jan 25, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.

Project summary

Dot Web was brought in to provide ongoing monitoring and support for our cloud infrastructure. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Nov 2025
Business Type:
Financial Services
Location:
San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Lumen Lending Inc is a Financial Services business in San Diego, USA. As Founder & CEO, I was responsible for this project on our side and the main contact for Dot Web.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to provide ongoing monitoring and support for our cloud infrastructure so they could focus on customers.
What services did the company provide for your project?
IT Managed Services, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Financial Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable AI & Machine Learning Partner for a Growing Insurance Business

Oliver Evans / Founder & CEO | Jan 02, 2026

Dot Web did good work for us, and we would use them again. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Dot Web was brought in to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 7-month engagement.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Apr 2025 - Nov 2025
Business Type:
Insurance
Location:
Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Insurance company based in Cambridge, UK. I'm the Founder & CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
Get Listed