Dot Media

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Details

Founded:
2015
Hourly Rates:
Undisclosed
Employees:
10 - 49
Ratings:
4.6 9 Reviews

Industries Served

Human Resources Automotive Pharmaceuticals & Biotechnology Nonprofit & NGO Education Financial Services Travel & Hospitality Telecommunications Sports & Fitness

Where We Specialize

21% Web Development
Web Development 21%
Implementation Services 15%
Virtual Reality 14%
IT Consulting 10%
IT Services 9%
Ruby on Rails 8%
Bot Development 7%
Mobile App Development 6%
AI Development 4%
CRM Consulting 4%
Software Development 2%

Industry Expertise

Retail100%

Typical Project Size

46% Enterprise
41% Small Business
13% Midmarket Business

About

Dot Media works with clients to plan, build, and ship digital products. Dot Media focuses on Digital Marketing. Dot Media employs 10 - 49 people. Dot Media operates out of Amman, Jordan. This gives a quick snapshot of what to expect when working with Dot Media.

Dot Media Reviews

4.6 9 Reviews
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Professional IT Managed Services Team, Smooth Delivery From Start to Finish

Sean Kelly / Director of Technology | Sep 25, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

It has made a real difference to how our team works day to day. We would definitely work with them again.

Project summary

We partnered with Dot Media to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 9-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$500,000+
Project Duration:
Nov 2025 - Aug 2026
Business Type:
Human Resources
Location:
Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of Technology at Trueline People Solutions Ltd, a Human Resources company based in Dublin, Ireland. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to manage our servers, backups and helpdesk, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Human Resources and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Human Resources clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great Experience With Dot Media on Our AI & Machine Learning Project

Harsh Nair / Engineering Manager | Sep 20, 2026

Our experience with Dot Media was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. Happy to recommend them.

Project summary

Dot Media was brought in to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 7-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Jul 2026
Business Type:
Automotive
Location:
Mumbai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Automotive company based in Mumbai, India. I'm the Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Easy to work with and very transparent on timelines and cost

Ben Doyle / Head of Digital Transformation | Jun 24, 2026

Our experience with Dot Media was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

It has made a real difference to how our team works day to day. We would definitely work with them again.

Project summary

Dot Media was brought in to provide ongoing monitoring and support for our cloud infrastructure. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 8 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$150,000 to $499,999
Project Duration:
Oct 2025 - Jun 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Digital Transformation at Beacon Bio Ltd. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Birmingham, UK.
What specific problem or business challenge led you to hire this company?
We needed to provide ongoing monitoring and support for our cloud infrastructure, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
IT Managed Services, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Pharmaceuticals & Biotechnology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Skilled AI & Machine Learning Team That Understood Our Business

Pooja Menon / Project Manager | Jun 20, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Dot Media to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 5 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - May 2026
Business Type:
Nonprofit & NGO
Location:
Gurugram, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Summit Alliance Pvt Ltd is a Nonprofit & NGO business in Gurugram, India. As Project Manager, I was responsible for this project on our side and the main contact for Dot Media.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Nonprofit & NGO and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

They listened, asked the right questions, and delivered

Arjun Reddy / CEO | Jun 06, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing.

Happy to recommend them.

Project summary

We partnered with Dot Media to review our technology setup and give us a roadmap for the next two years. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 8-month engagement.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$10,000 to $49,999
Project Duration:
Aug 2025 - Apr 2026
Business Type:
Education
Location:
Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Ironwood Education Pvt Ltd is a Education business in Jaipur, India. As CEO, I was responsible for this project on our side and the main contact for Dot Media.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to review our technology setup and give us a roadmap for the next two years before our busy season.
What services did the company provide for your project?
IT Consulting, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Dot Media asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Consulting partner.

Strong Technical Skills and a Very Responsive Web Development Team

Matt Roy / Product Manager | Jun 04, 2026

Dot Media did good work for us, and we would use them again. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. We had to follow up a few times on smaller bug fixes after launch. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Dot Media to build a customer portal where clients can log in, track orders and download invoices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 6 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Apr 2026
Business Type:
Financial Services
Location:
Ottawa, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Product Manager at Keystone Lending, a Financial Services company based in Ottawa, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Dot Media Delivered a Quality AI & Machine Learning Solution on Time

Matt Tremblay / Founder & CEO | May 21, 2026

Dot Media did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Dot Media to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 3 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Mar 2026
Business Type:
Travel & Hospitality
Location:
Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Calgary, Canada. I'm the Founder & CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Travel & Hospitality and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable Web Development Partner for a Growing Telecommunications Business

Meera Gupta / VP of Engineering | May 07, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

It has made a real difference to how our team works day to day. Happy to recommend them.

Project summary

We hired Dot Media to redesign and rebuild our company website on a modern stack. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 9-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$150,000 to $499,999
Project Duration:
Jun 2025 - Mar 2026
Business Type:
Telecommunications
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Beacon Connect is a Telecommunications business in Pune, India. As VP of Engineering, I was responsible for this project on our side and the main contact for Dot Media.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great Experience With Dot Media on Our Web Development Project

Luke Nguyen / IT Director | Apr 26, 2026

Dot Media did good work for us, and we would use them again. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

It has made a real difference to how our team works day to day. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.

Project summary

We engaged Dot Media to rebuild a slow, outdated web app and move it to a new framework. The work covered requirements, design, development, testing and launch support. We worked together for around 5 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Mar 2026
Business Type:
Sports & Fitness
Location:
Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the IT Director at Westbridge Athletics Pty Ltd, a Sports & Fitness company based in Perth, Australia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Dot Media asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
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