Exceeded our expectations on quality and communication
I would rate this engagement highly on almost every front. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Feedback from our customers has been very positive so far.
We are already discussing the next phase with them.
Project summary
We partnered with Dogma Group to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 8 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Jan 2026 - Sep 2026
- Business Type:
- Healthcare
- Location:
- Melbourne, Australia