Dispatch

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Details

Founded:
2013
Hourly Rates:
Undisclosed
Employees:
50 - 249
Ratings:
4.8 8 Reviews

Industries Served

Sports & Fitness Media & Entertainment Government & Public Sector Food & Beverage Construction Healthcare

Where We Specialize

19% Web Development
Web Development 19%
CakePHP 15%
DevOps 11%
Web Design 11%
IT Services 11%
Mobile App Development 10%
Salesforce Development 8%
Game Development 5%
Software Development 4%
Progressive Web App 4%
Implementation Services 2%

Industry Expertise

Insurance100%

Typical Project Size

44% Enterprise
33% Small Business
23% Midmarket Business

About

Dispatch is a technology company founded in 2013. Dispatch focuses on Mobile App Development. With 50 - 249 people on staff, Dispatch can take on projects of varying size. Dispatch operates out of Boston, MA. This gives a quick snapshot of what to expect when working with Dispatch.

Dispatch Reviews

4.8 8 Reviews
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Professional IT Consulting Team, Smooth Delivery From Start to Finish

Matt Sandhu / Product Manager | Sep 16, 2026

Our experience with Dispatch was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project.

We would definitely work with them again.

Project summary

We hired Dispatch to help us choose and plan the rollout of a new core system. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$150,000 to $499,999
Project Duration:
Jan 2026 - Aug 2026
Business Type:
Sports & Fitness
Location:
Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Product Manager at Brightpath Athletics Inc. We operate in Sports & Fitness and most of our customers are in and around Edmonton, Canada.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to help us choose and plan the rollout of a new core system.
What services did the company provide for your project?
IT Consulting, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Easy to work with and very transparent on timelines and cost

Lauren Sullivan / Chief Digital Officer | Aug 27, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

It has made a real difference to how our team works day to day. I would recommend Dispatch to anyone looking for a dependable IT Consulting partner.

Project summary

Our company worked with Dispatch to help us choose and plan the rollout of a new core system. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Consulting
Project Cost:
$50,000 to $149,999
Project Duration:
May 2026 - Aug 2026
Business Type:
Media & Entertainment
Location:
Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Oakline Studios Inc is a Media & Entertainment business in Austin, USA. As Chief Digital Officer, I was responsible for this project on our side and the main contact for Dispatch.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to help us choose and plan the rollout of a new core system so they could focus on customers.
What services did the company provide for your project?
End-to-end IT Consulting — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Consulting partner.

Skilled Game Development Team That Understood Our Business

Julia Richter / Project Manager | Aug 23, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Since launch, everything has been stable and our team has adapted to it quickly. Happy to recommend them.

Project summary

Dispatch was brought in to build the multiplayer features for our existing game. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 8 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Jun 2026
Business Type:
Government & Public Sector
Location:
Berlin, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pioneer Public Services GmbH is a Government & Public Sector business in Berlin, Germany. As Project Manager, I was responsible for this project on our side and the main contact for Dispatch.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build the multiplayer features for our existing game before our busy season.
What services did the company provide for your project?
End-to-end Game Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

They listened, asked the right questions, and delivered

Tyler Patel / Founder | Jun 26, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far. Overall, a team we trust and plan to keep working with.

Project summary

We hired Dispatch to redesign and rebuild our company website on a modern stack. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Dec 2025 - May 2026
Business Type:
Food & Beverage
Location:
Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Ironwood Foods is a Food & Beverage business in Portland, USA. As Founder, I was responsible for this project on our side and the main contact for Dispatch.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Dispatch asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Jessica Coleman / Project Manager | May 25, 2026

Dispatch did an excellent job for us. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The CRM Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We are already discussing the next phase with them.

Project summary

We engaged Dispatch to customize our CRM and connect it to our website and billing system. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 8 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Apr 2026
Business Type:
Sports & Fitness
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Project Manager at Maple Sports, a Sports & Fitness company based in Minneapolis, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to customize our CRM and connect it to our website and billing system.
What services did the company provide for your project?
CRM Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Reliable Mobile App Development Partner That Delivered What They Promised

Chloe Leblanc / Founder | Apr 28, 2026

Dispatch did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Dispatch to develop a field-staff app with offline mode that syncs back to our main system. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Mar 2026
Business Type:
Construction
Location:
Vancouver, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Founder at Evergreen Builders, a Construction company based in Vancouver, Canada. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Construction clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Delivered on time and stayed involved after launch

Ananya Desai / Co-Founder & CTO | Feb 20, 2026

Dispatch did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

We hired Dispatch to containerize our application and move it to Kubernetes. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
DevOps Services
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - Jan 2026
Business Type:
Food & Beverage
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Summit Bakery Pvt Ltd is a Food & Beverage business in Pune, India. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Dispatch.
What specific problem or business challenge led you to hire this company?
We needed to containerize our application and move it to Kubernetes, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end DevOps Services — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional CRM Development Team, Smooth Delivery From Start to Finish

Hannah Walker / Chief Digital Officer | Jan 26, 2026

Overall we had a good experience working with Dispatch. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.

Project summary

We hired Dispatch to build custom CRM modules for how our sales process actually works. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 6 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
CRM Development
Project Cost:
$500,000+
Project Duration:
Jun 2025 - Dec 2025
Business Type:
Healthcare
Location:
Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Healthcare company based in Cambridge, UK. I'm the Chief Digital Officer and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build custom CRM modules for how our sales process actually works so they could focus on customers.
What services did the company provide for your project?
CRM Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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