DIM-ID Interactive Design

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Details

Founded:
2025
Hourly Rates:
Undisclosed
Employees:
2 - 9
Ratings:
4.7 10 Reviews

Industries Served

Logistics & Supply Chain Automotive Energy & Utilities Advertising & Marketing Aerospace & Defense Travel & Hospitality Mining & Metals

Where We Specialize

22% Web Design
Web Design 22%
Graphic Design 17%
AI Development 16%
Ruby on Rails 15%
IT Services 12%
Web Development 6%
Bot Development 5%
IT Consulting 5%
Mobile App Development 2%

Industry Expertise

Education55% Healthcare35% Manufacturing10%

Typical Project Size

55% Enterprise
30% Small Business
15% Midmarket Business

About

DIM-ID Interactive Design is a technology company. DIM-ID Interactive Design focuses on Branding & Graphic Design. Its team includes 2 - 9 specialists working across design, development, and delivery. The team is based in Ciudad de México, Mexico. This gives a quick snapshot of what to expect when working with DIM-ID Interactive Design.

DIM-ID Interactive Design Reviews

4.7 10 Reviews
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DIM-ID Interactive Design Delivered a Quality AI & Machine Learning Solution on Time

Nikhil Menon / Program Manager | Oct 08, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.

Project summary

We hired DIM-ID Interactive Design to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 8-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$500,000+
Project Duration:
Dec 2025 - Aug 2026
Business Type:
Logistics & Supply Chain
Location:
Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Program Manager at Vertex Transport Pvt Ltd. We operate in Logistics & Supply Chain and most of our customers are in and around Noida, India.
What specific problem or business challenge led you to hire this company?
We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Logistics & Supply Chain and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Would happily work with them again

Mark Hughes / Head of Engineering | Sep 19, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far.

I would recommend DIM-ID Interactive Design to anyone looking for a dependable IT Managed Services partner.

Project summary

We partnered with DIM-ID Interactive Design to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2026 - Aug 2026
Business Type:
Automotive
Location:
Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Engineering at Riverbend Auto Group, a Automotive company based in Austin, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to manage our servers, backups and helpdesk, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end IT Managed Services — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Dependable Web Development Partner for a Growing Energy & Utilities Business

Rachel Ng / Operations Manager | Sep 17, 2026

DIM-ID Interactive Design did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

Our company worked with DIM-ID Interactive Design to redesign and rebuild our company website on a modern stack. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 9 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Aug 2026
Business Type:
Energy & Utilities
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Operations Manager at Silverline Power Pte Ltd. We operate in Energy & Utilities and most of our customers are in and around Singapore.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign and rebuild our company website on a modern stack so they could focus on customers.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Energy & Utilities clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Dan Coleman / Co-Founder & CTO | Sep 12, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. I would recommend DIM-ID Interactive Design to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We partnered with DIM-ID Interactive Design to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 6-month engagement.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Aug 2026
Business Type:
Advertising & Marketing
Location:
Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Kinetic Agency Inc is a Advertising & Marketing business in Boston, USA. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for DIM-ID Interactive Design.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Advertising & Marketing clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Hui Min Chua / VP of Engineering | Aug 21, 2026

DIM-ID Interactive Design did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far.

Overall, a team we trust and plan to keep working with.

Project summary

We hired DIM-ID Interactive Design to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. The engagement ran for about 8 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Jun 2026
Business Type:
Aerospace & Defense
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the VP of Engineering at Lumen Aerospace Pte Ltd, a Aerospace & Defense company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to rebuild our existing mobile app, which had poor reviews and frequent crashes, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

A reliable long-term partner for our tech needs

Lauren Reed / Managing Director | Jun 11, 2026

Our experience with DIM-ID Interactive Design was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

DIM-ID Interactive Design was brought in to develop a field-staff app with offline mode that syncs back to our main system. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 7-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Apr 2026
Business Type:
Travel & Hospitality
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Tampa, USA. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. DIM-ID Interactive Design asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

Easy to work with and very transparent on timelines and cost

Pieter van der Merwe / Director | Jun 03, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly. We would definitely work with them again.

Project summary

We partnered with DIM-ID Interactive Design to build a design system so our product looked consistent across screens. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 6 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Nov 2025 - May 2026
Business Type:
Travel & Hospitality
Location:
Johannesburg, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Copper Leaf Hotels, a Travel & Hospitality company based in Johannesburg, South Africa. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a design system so our product looked consistent across screens before our busy season.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid UI/UX Design Work With Clear Communication Throughout

Ravi Al Mansoori / Program Manager | May 17, 2026

Our experience with DIM-ID Interactive Design was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with DIM-ID Interactive Design to redesign the user experience of our SaaS product. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Mar 2026
Business Type:
Aerospace & Defense
Location:
Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Program Manager at Kinetic Defense Systems, a Aerospace & Defense company based in Dubai, UAE. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to redesign the user experience of our SaaS product so they could focus on customers.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. DIM-ID Interactive Design asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid IT Managed Services Work With Clear Communication Throughout

Nicole Miller / Founder & CEO | Apr 30, 2026

DIM-ID Interactive Design did good work for us, and we would use them again. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

We engaged DIM-ID Interactive Design to manage our servers, backups and helpdesk. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 6 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
Less than $10,000
Project Duration:
Sep 2025 - Mar 2026
Business Type:
Logistics & Supply Chain
Location:
Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder & CEO at Trueline Transport LLC. We operate in Logistics & Supply Chain and most of our customers are in and around Charlotte, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to manage our servers, backups and helpdesk so they could focus on customers.
What services did the company provide for your project?
End-to-end IT Managed Services — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Logistics & Supply Chain clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IT Managed Services partner.

Great Experience With DIM-ID Interactive Design on Our IT Managed Services Project

Sarah Chen / Founder | Jan 30, 2026

DIM-ID Interactive Design did good work for us, and we would use them again. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The result looks great and performs well, and our internal team found it easy to take over. There were some early misunderstandings on requirements that took a few rounds to sort out. I would recommend DIM-ID Interactive Design to anyone looking for a dependable IT Managed Services partner.

Project summary

We hired DIM-ID Interactive Design to manage our servers, backups and helpdesk. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 8 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
Less than $10,000
Project Duration:
Apr 2025 - Dec 2025
Business Type:
Mining & Metals
Location:
Ottawa, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Mining & Metals company based in Ottawa, Canada. I'm the Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to manage our servers, backups and helpdesk so they could focus on customers.
What services did the company provide for your project?
IT Managed Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. DIM-ID Interactive Design asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
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