Digital Crafters Reviews

Solid delivery, though timelines needed some pushing

Lukas Koch / Engineering Manager | Oct 18, 2026

The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Digital Crafters was brought in to redesign the user experience of our SaaS product. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: May 2026 - Oct 2026
Business Type:: Travel & Hospitality
Location:: Berlin, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Swift Hospitality GmbH is a Travel & Hospitality business in Berlin, Germany. As Engineering Manager, I was responsible for this project on our side and the main contact for Digital Crafters.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to redesign the user experience of our SaaS product before our busy season.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good value and a team that genuinely cares about the result

Raj Gagnon / Co-Founder | Aug 11, 2026

Overall we had a good experience working with Digital Crafters. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. I would recommend Digital Crafters to anyone looking for a dependable UI/UX Design partner.

Project summary

We hired Digital Crafters to redesign the user experience of our SaaS product. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.0
Quality 3.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $150,000 to $499,999
Project Duration:: Feb 2026 - Jun 2026
Business Type:: Sports & Fitness
Location:: Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Beacon Gym Inc, a Sports & Fitness company based in Calgary, Canada. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Professional Cloud Services Team, Smooth Delivery From Start to Finish

Marcus Lim / Co-Founder | Aug 10, 2026

I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Digital Crafters to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 3-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Cloud Services
Project Cost:: $10,000 to $49,999
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Gaming & Gambling
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Blue Harbor Games Pte Ltd, a Gaming & Gambling company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to reduce our cloud bill and clean up an AWS setup that had grown messy over the years so they could focus on customers.

What services did the company provide for your project?

Cloud Services, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Gaming & Gambling and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good work overall, with a few bumps along the way

Olivia Smith / Head of Engineering | Aug 10, 2026

The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. I would recommend Digital Crafters to anyone looking for a dependable Web Development partner.

Project summary

We hired Digital Crafters to redesign and rebuild our company website on a modern stack. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 3 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Automotive
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Stonebridge Motors Pty Ltd is a Automotive business in Adelaide, Australia. As Head of Engineering, I was responsible for this project on our side and the main contact for Digital Crafters.

What specific problem or business challenge led you to hire this company?

We needed to redesign and rebuild our company website on a modern stack, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Automotive and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Skilled IoT Development Team That Understood Our Business

Ryan Nguyen / Director of Technology | Jul 25, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The IoT Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

We would definitely work with them again.

Project summary

Our company worked with Digital Crafters to build firmware and a companion app for a smart device we were launching. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 3 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - May 2026
Business Type:: Construction
Location:: Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Construction company based in Dallas, USA. I'm the Director of Technology and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build firmware and a companion app for a smart device we were launching so they could focus on customers.

What services did the company provide for your project?

IoT Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Construction and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IoT Development partner.

They listened, asked the right questions, and delivered

Chris Wallace / Senior Engineering Manager | Jun 20, 2026

Our experience with Digital Crafters was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over.

We are already discussing the next phase with them.

Project summary

We hired Digital Crafters to rebuild an internal order management system that had outgrown its original design. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 7 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: Sep 2025 - Apr 2026
Business Type:: Education
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Education company based in Phoenix, USA. I'm the Senior Engineering Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild an internal order management system that had outgrown its original design.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Education clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Would happily work with them again

Liam Tremblay / Owner | May 19, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We launched on schedule and have not had any major issues since. We would definitely work with them again.

Project summary

We engaged Digital Crafters to build firmware and a companion app for a smart device we were launching. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 6-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Apr 2026
Business Type:: Events & Event Management
Location:: Montreal, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Greenfield Experiences Inc, a Events & Event Management company based in Montreal, Canada. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build firmware and a companion app for a smart device we were launching before our busy season.

What services did the company provide for your project?

End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.