Digital Agency Reviews

Good work overall, with a few bumps along the way

Kavya Joshi / Senior Engineering Manager | Aug 24, 2026

Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Digital Agency to port our game to new platforms and improve performance. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 4 months.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - Jul 2026
Business Type:: Aerospace & Defense
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Aerospace & Defense company based in Ahmedabad, India. I'm the Senior Engineering Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to port our game to new platforms and improve performance, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Game Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Aerospace & Defense and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Exceeded our expectations on quality and communication

Faisal Al Qahtani / Founder | Aug 16, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. We would definitely work with them again.

Project summary

Digital Agency was brought in to develop a casual mobile game from concept to launch. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 2 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Environmental Services
Location:: Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Greenfield Environmental is a Environmental Services business in Dammam, Saudi Arabia. As Founder, I was responsible for this project on our side and the main contact for Digital Agency.

What specific problem or business challenge led you to hire this company?

We needed to develop a casual mobile game from concept to launch, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Game Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Rachel Hayes / Director of IT | Jun 20, 2026

Digital Agency did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project.

We would definitely work with them again.

Project summary

We hired Digital Agency to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Jun 2026
Business Type:: Legal Services
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Legal Services company based in Austin, USA. I'm the Director of IT and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a custom operations platform to replace the spreadsheets and email threads we were running the business on before our busy season.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Digital Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Jessica Sullivan / Senior Product Manager | May 31, 2026

Digital Agency did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

We are already discussing the next phase with them.

Project summary

Digital Agency was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: Dec 2025 - May 2026
Business Type:: Healthcare
Location:: Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Senior Product Manager at Evergreen Medical LLC, a Healthcare company based in Dallas, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a custom operations platform to replace the spreadsheets and email threads we were running the business on so they could focus on customers.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Solid delivery, though timelines needed some pushing

Siddharth Kulkarni / Operations Manager | May 28, 2026

We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. Happy to recommend them.

Project summary

We engaged Digital Agency to build a demand forecasting model on top of our sales data. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 4 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Apr 2026
Business Type:: Mining & Metals
Location:: Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Kinetic Metals is a Mining & Metals business in Noida, India. As Operations Manager, I was responsible for this project on our side and the main contact for Digital Agency.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.