Dicom Interactive

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Details

Founded:
2019
Hourly Rates:
$25 - $49 / hr
Employees:
10 - 49
Ratings:
4.3 9 Reviews

Industries Served

Real Estate Telecommunications Information Technology Construction Gaming & Gambling Manufacturing Energy & Utilities Food & Beverage

Where We Specialize

17% AI Development
AI Development 17%
Bot Development 16%
Game Development 15%
Mobile App Development 13%
Cross Platform 12%
Cloud Computing Services 11%
Ruby on Rails 10%
Software Development 4%
Web Development 2%

Industry Expertise

Manufacturing100%

Typical Project Size

41% Midmarket Business
34% Enterprise
25% Small Business

About

Dicom Interactive is a software development company that turns ideas into working products. Dicom Interactive builds web and mobile products, plus custom software for clients with specific needs. Dicom Interactive employs 10 - 49 people. Typical hourly rates run around $25 - $49 / hr/hr. The team is based in Lalor, Australia. These details offer a useful starting point when evaluating Dicom Interactive.

Dicom Interactive Reviews

4.3 9 Reviews
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Exceeded our expectations on quality and communication

Andre Price / Program Manager | Aug 12, 2026

Dicom Interactive did good work for us, and we would use them again. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. I would recommend Dicom Interactive to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We hired Dicom Interactive to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 6 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
Dec 2025 - Jun 2026
Business Type:
Real Estate
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Program Manager at Maple Properties Inc. We operate in Real Estate and most of our customers are in and around Tampa, USA.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Real Estate clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Easy to work with and very transparent on timelines and cost

Neha Agarwal / Director | Aug 09, 2026

Our experience with Dicom Interactive was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. I would recommend Dicom Interactive to anyone looking for a dependable Software Development partner.

Project summary

Our company worked with Dicom Interactive to develop a scheduling and dispatch tool for our field team. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 6 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Dec 2025 - Jun 2026
Business Type:
Telecommunications
Location:
Bengaluru, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director at Westbridge Telecom Pvt Ltd, a Telecommunications company based in Bengaluru, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop a scheduling and dispatch tool for our field team.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Telecommunications and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Telecommunications clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great team to work with — professional, responsive and reliable

Nicole Wallace / CEO | Jul 05, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Dicom Interactive to develop a scheduling and dispatch tool for our field team. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 3 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Feb 2026 - May 2026
Business Type:
Information Technology
Location:
Raleigh, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the CEO at Clearfield Digital LLC, a Information Technology company based in Raleigh, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop a scheduling and dispatch tool for our field team.
What services did the company provide for your project?
Software Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

Good work overall, with a few bumps along the way

Georgia Taylor / Chief Digital Officer | Jul 04, 2026

We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. I would recommend Dicom Interactive to anyone looking for a dependable Mobile App Development partner.

Project summary

We engaged Dicom Interactive to build iOS and Android apps for our customers, including booking, payments and push notifications. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$500,000+
Project Duration:
Apr 2026 - Jun 2026
Business Type:
Construction
Location:
Melbourne, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Chief Digital Officer at Swift Projects Pty Ltd. We operate in Construction and most of our customers are in and around Melbourne, Australia.
What specific problem or business challenge led you to hire this company?
We needed to build iOS and Android apps for our customers, including booking, payments and push notifications, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Construction clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Oliver Doyle / Director of IT | Jun 21, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We hired Dicom Interactive to build a demand forecasting model on top of our sales data. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 8-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - May 2026
Business Type:
Gaming & Gambling
Location:
Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director of IT at Redwood Play Ltd. We operate in Gaming & Gambling and most of our customers are in and around Nottingham, UK.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a demand forecasting model on top of our sales data before our busy season.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Pooja Sharma / Engineering Manager | Jun 17, 2026

Dicom Interactive did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Dicom Interactive to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 3 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Jan 2026 - Apr 2026
Business Type:
Manufacturing
Location:
Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Engineering Manager at Riverbend Components Pvt Ltd, a Manufacturing company based in Ahmedabad, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

They listened, asked the right questions, and delivered

Brandon Coleman / Head of Engineering | Mar 11, 2026

Dicom Interactive did good work for us, and we would use them again. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Dicom Interactive to rebuild an internal order management system that had outgrown its original design. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$50,000 to $149,999
Project Duration:
Aug 2025 - Jan 2026
Business Type:
Energy & Utilities
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Energy & Utilities company based in Tampa, USA. I'm the Head of Engineering and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.
What services did the company provide for your project?
Software Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Dicom Interactive asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Strong Technical Skills and a Very Responsive Game Development Team

Neha Iyer / Head of Engineering | Feb 08, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Dicom Interactive to build the multiplayer features for our existing game. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 8 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Jan 2026
Business Type:
Food & Beverage
Location:
Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Engineering at Oakline Kitchen. We operate in Food & Beverage and most of our customers are in and around Ahmedabad, India.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build the multiplayer features for our existing game before our busy season.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Game Development partner.

Skilled Web Development Team That Understood Our Business

Daan Visser / Director | Jan 09, 2026

Dicom Interactive did good work for us, and we would use them again. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.

Project summary

We engaged Dicom Interactive to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 6 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jun 2025 - Dec 2025
Business Type:
Information Technology
Location:
Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Information Technology company based in Utrecht, Netherlands. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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