Honest advice and solid execution
Our experience with Dexpel was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
We are already seeing better numbers than before the project. We would definitely work with them again.
Project summary
We engaged Dexpel to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 9-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Sep 2025 - Jun 2026
- Business Type:
- Aerospace & Defense
- Location:
- Johannesburg, South Africa