They listened, asked the right questions, and delivered
The project went well overall. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
Since launch, everything has been stable and our team has adapted to it quickly. Their team changed one developer midway, which slowed things down for a couple of weeks.
We are already discussing the next phase with them.
Project summary
Devias was brought in to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 4 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- May 2026 - Sep 2026
- Business Type:
- Logistics & Supply Chain
- Location:
- Berlin, Germany