Design Dobby Reviews

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Rob Holmes / Founder | Oct 19, 2026

I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We engaged Design Dobby to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 9 months.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Aug 2026
Business Type:: Environmental Services
Location:: Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder at Redwood Green Solutions, a Environmental Services company based in Edinburgh, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

A reliable long-term partner for our tech needs

Hannah Turner / Head of Product | Oct 11, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Design Dobby to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 8-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Sep 2026
Business Type:: Travel & Hospitality
Location:: Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Product at Copper Leaf Travel Ltd, a Travel & Hospitality company based in Birmingham, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Design Dobby asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good value and a team that genuinely cares about the result

Johan Nkosi / Head of Engineering | Sep 30, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day. We would definitely work with them again.

Project summary

We hired Design Dobby to build a demand forecasting model on top of our sales data. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: May 2026 - Sep 2026
Business Type:: Environmental Services
Location:: Johannesburg, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Engineering at Swift Environmental, a Environmental Services company based in Johannesburg, South Africa. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Environmental Services clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Skilled AI & Machine Learning Team That Understood Our Business

Sneha Sharma / Founder & CEO | Sep 11, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. I would recommend Design Dobby to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We hired Design Dobby to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 9-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Jul 2026
Business Type:: Gaming & Gambling
Location:: Bengaluru, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder & CEO at Blue Harbor Interactive. We operate in Gaming & Gambling and most of our customers are in and around Bengaluru, India.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Design Dobby asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Gaming & Gambling clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Professional team that made a complex project feel manageable

Ben Holmes / Co-Founder & CTO | Aug 10, 2026

We were very happy with how this project went. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

It has made a real difference to how our team works day to day. We would definitely work with them again.

Project summary

We engaged Design Dobby to run user research and create new designs for our mobile app. The work covered requirements, design, development, testing and launch support. The project took roughly 9 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $150,000 to $499,999
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Fairway Life Sciences is a Pharmaceuticals & Biotechnology business in London, UK. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Design Dobby.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to run user research and create new designs for our mobile app.

What services did the company provide for your project?

UI/UX Design, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable UI/UX Design partner.

Professional Software Development Team, Smooth Delivery From Start to Finish

Huda Al Qahtani / Head of Digital | Aug 02, 2026

Design Dobby did good work for us, and we would use them again. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Design Dobby to rebuild an internal order management system that had outgrown its original design. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 3 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Human Resources
Location:: Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Digital at Lumen Staffing, a Human Resources company based in Dammam, Saudi Arabia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Would happily work with them again

Ashley Price / Director of Technology | Jul 11, 2026

Design Dobby did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Design Dobby to develop a scheduling and dispatch tool for our field team. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

Overall Rating 4.5
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Automotive
Location:: Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Kinetic Motors Inc is a Automotive business in Seattle, USA. As Director of Technology, I was responsible for this project on our side and the main contact for Design Dobby.

What specific problem or business challenge led you to hire this company?

We needed to develop a scheduling and dispatch tool for our field team, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Automotive and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Exceeded our expectations on quality and communication

Mitch Ryan / General Manager | May 07, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. Their team changed one developer midway, which slowed things down for a couple of weeks. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Design Dobby to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Mar 2026
Business Type:: Retail & E-commerce
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Harborview Goods is a Retail & E-commerce business in Adelaide, Australia. As General Manager, I was responsible for this project on our side and the main contact for Design Dobby.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a demand forecasting model on top of our sales data before our busy season.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

They listened, asked the right questions, and delivered

Brandon Reed / Co-Founder | Jan 28, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The result looks great and performs well, and our internal team found it easy to take over.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Design Dobby was brought in to develop a scheduling and dispatch tool for our field team. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2025 - Jan 2026
Business Type:: Construction
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder at Vertex Construction. We operate in Construction and most of our customers are in and around Boston, USA.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.