DEMS Agency

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Details

Founded:: 2017
Hourly Rates:: Undisclosed
Employees:: 2 - 9
Ratings:: 4.3 9 Reviews

Industries Served

Environmental Services Energy & Utilities Mining & Metals Retail & E-commerce Healthcare Real Estate Travel & Hospitality

Where We Specialize

18% UI/UX

UI/UX 18%

Mobile App Development 17%

Bot Development 16%

Implementation Services 12%

AI Development 11%

ERP Consulting 11%

Web Design 8%

Virtual Reality 7%

Industry Expertise

Restaurant68% Food32%

Typical Project Size

46% Midmarket Business

29% Small Business

25% Enterprise

About

Since 2017, DEMS Agency has operated as a technology services provider. DEMS Agency focuses on UI/UX Design. Its team includes 2 - 9 specialists working across design, development, and delivery. This gives a quick snapshot of what to expect when working with DEMS Agency.

DEMS Agency Reviews

4.3 9 Reviews

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Good results, communication improved as the project went on

Andre Miller / IT Manager | Sep 16, 2026

Overall the project was a success, though it was not without some challenges. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. Happy to recommend them.

Project summary

We partnered with DEMS Agency to develop a field-staff app with offline mode that syncs back to our main system. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 2-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $150,000 to $499,999
Project Duration:: May 2026 - Jul 2026
Business Type:: Environmental Services
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Environmental Services company based in Charlotte, USA. I'm the IT Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a field-staff app with offline mode that syncs back to our main system.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. DEMS Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Professional Mobile App Development Team, Smooth Delivery From Start to Finish

Stephanie Miller / Director of IT | Jul 15, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Overall, a team we trust and plan to keep working with.

Project summary

We hired DEMS Agency to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. We worked together for around 6 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $500,000+
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Energy & Utilities
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Director of IT at Westbridge Solar. We operate in Energy & Utilities and most of our customers are in and around Charlotte, USA.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Energy & Utilities clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid delivery, though timelines needed some pushing

Sarah Sandhu / Co-Founder & CTO | Jul 13, 2026

We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. A couple of milestones slipped by a week or so, mostly around testing.

We would definitely work with them again.

Project summary

We hired DEMS Agency to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 7 months from kickoff to launch.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - May 2026
Business Type:: Mining & Metals
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Vertex Metals Inc is a Mining & Metals business in Toronto, Canada. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for DEMS Agency.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. DEMS Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Reliable UI/UX Design Partner That Delivered What They Promised

Niamh Murphy / Founder | Jul 12, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. I would recommend DEMS Agency to anyone looking for a dependable UI/UX Design partner.

Project summary

Our company worked with DEMS Agency to redesign the user experience of our SaaS product. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - May 2026
Business Type:: Energy & Utilities
Location:: Dublin, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder at Clearfield Utilities Ltd. We operate in Energy & Utilities and most of our customers are in and around Dublin, Ireland.

What specific problem or business challenge led you to hire this company?

We needed to redesign the user experience of our SaaS product, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Delivered on time and stayed involved after launch

Kavya Kulkarni / Director of IT | May 12, 2026

DEMS Agency did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Feedback from our customers has been very positive so far.

Happy to recommend them.

Project summary

Our company worked with DEMS Agency to review our technology setup and give us a roadmap for the next two years. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 5-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Consulting
Project Cost:: $500,000+
Project Duration:: Oct 2025 - Mar 2026
Business Type:: Retail & E-commerce
Location:: Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Director of IT at Copper Leaf Store Pvt Ltd. We operate in Retail & E-commerce and most of our customers are in and around Noida, India.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to review our technology setup and give us a roadmap for the next two years.

What services did the company provide for your project?

IT Consulting, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. DEMS Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Nora Al Zahrani / Operations Manager | Mar 05, 2026

Our experience with DEMS Agency was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project.

I would recommend DEMS Agency to anyone looking for a dependable UI/UX Design partner.

Project summary

We engaged DEMS Agency to redesign the user experience of our SaaS product. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 6 months.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Feb 2026
Business Type:: Healthcare
Location:: Jeddah, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Brightpath Wellness is a Healthcare business in Jeddah, Saudi Arabia. As Operations Manager, I was responsible for this project on our side and the main contact for DEMS Agency.

What specific problem or business challenge led you to hire this company?

We needed to redesign the user experience of our SaaS product, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Ben Shaw / CEO | Jan 23, 2026

Our experience with DEMS Agency was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

It has made a real difference to how our team works day to day.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with DEMS Agency to redesign the user experience of our SaaS product. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 5 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: Jul 2025 - Dec 2025
Business Type:: Healthcare
Location:: Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Greenfield Wellness Ltd is a Healthcare business in Cambridge, UK. As CEO, I was responsible for this project on our side and the main contact for DEMS Agency.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Healthcare clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Dependable UI/UX Design Partner for a Growing Real Estate Business

Abdullah Al Zahrani / CEO | Jan 07, 2026

DEMS Agency did good work for us, and we would use them again. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.

Project summary

We hired DEMS Agency to redesign the user experience of our SaaS product. The work covered requirements, design, development, testing and launch support. We worked together for around 7 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: May 2025 - Dec 2025
Business Type:: Real Estate
Location:: Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Real Estate company based in Dammam, Saudi Arabia. I'm the CEO and I oversaw the project from start to finish.