Solid AI & Machine Learning Work With Clear Communication Throughout
Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.
Project summary
We engaged DataNitics to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 9 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Dec 2025 - Sep 2026
- Business Type:
- Insurance
- Location:
- Seattle, USA