Skilled AI & Machine Learning Team That Understood Our Business
I would rate this engagement highly on almost every front. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. We would definitely work with them again.
Project summary
We hired D-WAVE (DigitalWave) to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 3-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- May 2026 - Aug 2026
- Business Type:
- Automotive
- Location:
- Edmonton, Canada