CyberMind Solutions Reviews

Reliable AI & Machine Learning Partner That Delivered What They Promised

Joanne Wong / Director of IT | Aug 31, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged CyberMind Solutions to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 8 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Nov 2025 - Jul 2026
Business Type:: Financial Services
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Beacon Payments Pte Ltd is a Financial Services business in Singapore. As Director of IT, I was responsible for this project on our side and the main contact for CyberMind Solutions.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Delivered on time and stayed involved after launch

Megan Graham / Managing Director | Jun 30, 2026

CyberMind Solutions did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. We are already discussing the next phase with them.

Project summary

We partnered with CyberMind Solutions to migrate our sales team to a new CRM and set up automation. The work covered requirements, design, development, testing and launch support. The engagement ran for about 6 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: CRM Development
Project Cost:: Less than $10,000
Project Duration:: Nov 2025 - May 2026
Business Type:: Government & Public Sector
Location:: Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Managing Director at Sage Civic Solutions. We operate in Government & Public Sector and most of our customers are in and around Minneapolis, USA.

What specific problem or business challenge led you to hire this company?

We needed to migrate our sales team to a new CRM and set up automation, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

CRM Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Skilled E-commerce Development Team That Understood Our Business

Eric Johnson / Head of Product | May 28, 2026

CyberMind Solutions did good work for us, and we would use them again. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. A couple of milestones slipped by a week or so, mostly around testing. I would recommend CyberMind Solutions to anyone looking for a dependable E-commerce Development partner.

Project summary

We hired CyberMind Solutions to build a Shopify store with custom features for our product range. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: E-commerce Development
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Apr 2026
Business Type:: Energy & Utilities
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Product at Blue Harbor Energy LLC, a Energy & Utilities company based in Charlotte, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to build a Shopify store with custom features for our product range, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly E-commerce Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Energy & Utilities clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

Lauren Sullivan / Co-Founder | May 12, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with CyberMind Solutions to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 3-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - Apr 2026
Business Type:: Food & Beverage
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder at Silverline Coffee Inc, a Food & Beverage company based in Phoenix, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

CyberMind Solutions Delivered a Quality Cloud Services Solution on Time

Nicole Sullivan / Owner | Apr 20, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far.

Happy to recommend them.

Project summary

We hired CyberMind Solutions to move our application to Azure and set up proper backups and monitoring. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 7-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Cloud Services
Project Cost:: $10,000 to $49,999
Project Duration:: Aug 2025 - Mar 2026
Business Type:: Media & Entertainment
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Harborview Studios Inc is a Media & Entertainment business in Austin, USA. As Owner, I was responsible for this project on our side and the main contact for CyberMind Solutions.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to move our application to Azure and set up proper backups and monitoring so they could focus on customers.

What services did the company provide for your project?

Mainly Cloud Services. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional Web Development Team, Smooth Delivery From Start to Finish

Derek Price / Senior Product Manager | Mar 19, 2026

I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We engaged CyberMind Solutions to redesign and rebuild our company website on a modern stack. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 2 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Mar 2026
Business Type:: Construction
Location:: San Jose, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Westbridge Contracting is a Construction business in San Jose, USA. As Senior Product Manager, I was responsible for this project on our side and the main contact for CyberMind Solutions.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to redesign and rebuild our company website on a modern stack so they could focus on customers.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. CyberMind Solutions asked the best questions and had good reviews from past clients.