Custom Website Agency Reviews

Dependable AI & Machine Learning Partner for a Growing Telecommunications Business

Hui Min Wong / Co-Founder & CTO | Aug 21, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes.

I would recommend Custom Website Agency to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Our company worked with Custom Website Agency to build a demand forecasting model on top of our sales data. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 6 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Telecommunications
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder & CTO at Crestview Connect Pte Ltd. We operate in Telecommunications and most of our customers are in and around Singapore.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Custom Website Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Custom Website Agency Delivered a Quality Mobile App Development Solution on Time

Sneha Mehta / Co-Founder & CTO | Aug 10, 2026

Overall we had a good experience working with Custom Website Agency. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail. Happy to recommend them.

Project summary

Our company worked with Custom Website Agency to rebuild our existing mobile app, which had poor reviews and frequent crashes. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 6 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Advertising & Marketing
Location:: Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Advertising & Marketing company based in Noida, India. I'm the Co-Founder & CTO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Advertising & Marketing clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Strong Technical Skills and a Very Responsive Software Development Team

Sanne Smit / Co-Founder & CTO | Jul 28, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over.

We are already discussing the next phase with them.

Project summary

Our company worked with Custom Website Agency to develop a scheduling and dispatch tool for our field team. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 3 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: Less than $10,000
Project Duration:: Mar 2026 - May 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder & CTO at Oakline Therapeutics BV. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Utrecht, Netherlands.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop a scheduling and dispatch tool for our field team before our busy season.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Custom Website Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Skilled Software Development Team That Understood Our Business

Ryan Johnson / Director | May 25, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Custom Website Agency to develop a scheduling and dispatch tool for our field team. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 9 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jun 2025 - Mar 2026
Business Type:: Media & Entertainment
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Media & Entertainment company based in Austin, USA. I'm the Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a scheduling and dispatch tool for our field team.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Custom Website Agency asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Media & Entertainment clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

They listened, asked the right questions, and delivered

Heather Morgan / VP of Engineering | May 21, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Custom Website Agency to rebuild our existing mobile app, which had poor reviews and frequent crashes. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 9-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $500,000+
Project Duration:: Jul 2025 - Apr 2026
Business Type:: Events & Event Management
Location:: Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as VP of Engineering at Summit Events. We operate in Events & Event Management and most of our customers are in and around Minneapolis, USA.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Reliable Software Development Partner That Delivered What They Promised

Lucy Wright / Chief Digital Officer | Apr 12, 2026

Our experience with Custom Website Agency was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far.

We are already discussing the next phase with them.

Project summary

Custom Website Agency was brought in to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 2 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Feb 2026
Business Type:: Sports & Fitness
Location:: Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Athletics Ltd is a Sports & Fitness business in Cambridge, UK. As Chief Digital Officer, I was responsible for this project on our side and the main contact for Custom Website Agency.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a custom operations platform to replace the spreadsheets and email threads we were running the business on before our busy season.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

Great team to work with — professional, responsive and reliable

Vikram Nair / Managing Director | Mar 03, 2026

Custom Website Agency did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. I would recommend Custom Website Agency to anyone looking for a dependable Mobile App Development partner.

Project summary

Custom Website Agency was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. We worked together for around 9 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Apr 2025 - Jan 2026
Business Type:: Sports & Fitness
Location:: Bengaluru, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Evergreen Athletics is a Sports & Fitness business in Bengaluru, India. As Managing Director, I was responsible for this project on our side and the main contact for Custom Website Agency.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Heather Hayes / Chief Digital Officer | Feb 28, 2026

Our experience with Custom Website Agency was really positive from start to finish. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Custom Website Agency to rebuild our existing mobile app, which had poor reviews and frequent crashes. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 5 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $500,000+
Project Duration:: Aug 2025 - Jan 2026
Business Type:: Logistics & Supply Chain
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Logistics & Supply Chain company based in Charlotte, USA. I'm the Chief Digital Officer and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to rebuild our existing mobile app, which had poor reviews and frequent crashes, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.