Custom Web Online

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Details

Founded:
2020
Hourly Rates:
Undisclosed
Employees:
50 - 249
Ratings:
4.7 9 Reviews

Industries Served

Pharmaceuticals & Biotechnology Media & Entertainment Construction Fashion & Apparel Nonprofit & NGO Healthcare Information Technology

Where We Specialize

16% Software Development
Software Development 16%
Game Development 14%
Mobile App Development 13%
Cloud Computing Services 13%
Web Development 11%
Ruby on Rails 9%
Bot Development 8%
AI Development 8%
Virtual Reality 8%

Industry Expertise

Healthcare46% Sports33% Fitness21%

Typical Project Size

42% Enterprise
35% Small Business
23% Midmarket Business

About

Custom Web Online has been in business since 2020, delivering technology projects for clients. The company's main offerings are Digital Marketing and Web Development. With 50 - 249 people on staff, Custom Web Online can take on projects of varying size. Custom Web Online operates out of Pasadena, CA. Overall, Custom Web Online is one of the options worth shortlisting for a technology project.

Custom Web Online Reviews

4.7 9 Reviews
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Strong Technical Skills and a Very Responsive Web Development Team

Ravi Al Nuaimi / CEO | Oct 12, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

We hired Custom Web Online to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - Aug 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as CEO at Crestview Pharma. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Abu Dhabi, UAE.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.
What services did the company provide for your project?
Web Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Web Online asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Web Development partner.

Professional Mobile App Development Team, Smooth Delivery From Start to Finish

Raj Tremblay / General Manager | Oct 05, 2026

I would rate this engagement highly on almost every front. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Custom Web Online to rebuild our existing mobile app, which had poor reviews and frequent crashes. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Feb 2026 - Aug 2026
Business Type:
Media & Entertainment
Location:
Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as General Manager at Sage Media. We operate in Media & Entertainment and most of our customers are in and around Calgary, Canada.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Web Online asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Media & Entertainment clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

Exceeded our expectations on quality and communication

Eva Jansen / Head of Digital Transformation | Oct 05, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Custom Web Online to port our game to new platforms and improve performance. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 8 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$500,000+
Project Duration:
Dec 2025 - Aug 2026
Business Type:
Construction
Location:
Amsterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Digital Transformation at Lumen Projects BV, a Construction company based in Amsterdam, Netherlands. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to port our game to new platforms and improve performance so they could focus on customers.
What services did the company provide for your project?
Game Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

James Ahmed / CEO | Sep 13, 2026

Overall we had a good experience working with Custom Web Online. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Custom Web Online to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 3 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
May 2026 - Aug 2026
Business Type:
Fashion & Apparel
Location:
Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as CEO at Horizon Wear Ltd. We operate in Fashion & Apparel and most of our customers are in and around Cardiff, UK.
What specific problem or business challenge led you to hire this company?
We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Fashion & Apparel and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

Naledi Naidoo / Co-Founder | Aug 10, 2026

Custom Web Online did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Feedback from our customers has been very positive so far. I would recommend Custom Web Online to anyone looking for a dependable Cloud Services partner.

Project summary

We engaged Custom Web Online to reduce our cloud bill and clean up an AWS setup that had grown messy over the years. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$10,000 to $49,999
Project Duration:
Apr 2026 - Jun 2026
Business Type:
Nonprofit & NGO
Location:
Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Nonprofit & NGO company based in Cape Town, South Africa. I'm the Co-Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to reduce our cloud bill and clean up an AWS setup that had grown messy over the years so they could focus on customers.
What services did the company provide for your project?
Cloud Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Easy to work with and very transparent on timelines and cost

Olivia Smith / Senior Engineering Manager | Jul 23, 2026

I would rate this engagement highly on almost every front. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. Happy to recommend them.

Project summary

We partnered with Custom Web Online to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. We worked together for around 8 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$150,000 to $499,999
Project Duration:
Sep 2025 - May 2026
Business Type:
Healthcare
Location:
Melbourne, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Healthcare company based in Melbourne, Australia. I'm the Senior Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to rebuild our existing mobile app, which had poor reviews and frequent crashes, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great team to work with — professional, responsive and reliable

Thijs Visser / Owner | Feb 25, 2026

Custom Web Online did good work for us, and we would use them again. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Custom Web Online to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 7 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Jan 2026
Business Type:
Construction
Location:
Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Evergreen Builders BV is a Construction business in Utrecht, Netherlands. As Owner, I was responsible for this project on our side and the main contact for Custom Web Online.
What specific problem or business challenge led you to hire this company?
We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Construction clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

They listened, asked the right questions, and delivered

Sarah Wilson / VP of Engineering | Feb 15, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Custom Web Online to migrate our on-premise servers to AWS. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 9 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Cloud Services
Project Cost:
$500,000+
Project Duration:
Apr 2025 - Jan 2026
Business Type:
Information Technology
Location:
Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as VP of Engineering at Nimbus Tech Inc. We operate in Information Technology and most of our customers are in and around Calgary, Canada.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to migrate our on-premise servers to AWS.
What services did the company provide for your project?
Cloud Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive Software Development Team

Chris Carter / Founder | Jan 30, 2026

Our experience with Custom Web Online was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Custom Web Online to develop a scheduling and dispatch tool for our field team. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$10,000 to $49,999
Project Duration:
Oct 2025 - Dec 2025
Business Type:
Pharmaceuticals & Biotechnology
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Founder at Redwood Therapeutics LLC. We operate in Pharmaceuticals & Biotechnology and most of our customers are in and around Columbus, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.
What services did the company provide for your project?
Software Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Web Online asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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