Custom Information Services

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Details

Founded:
1989
Hourly Rates:
$150 - $199 / hr
Employees:
10 - 49
Avg. Project Cost:
$2,500,000+
Ratings:
4.2 8 Reviews

Services

  • Mobile App Development
  • Unity 3D Game Development
  • IoT App Development
  • Custom Software Development
  • Cross Platform App Development

Industries Served

Human Resources Energy & Utilities Pharmaceuticals & Biotechnology Media & Entertainment Government & Public Sector Automotive

Where We Specialize

14% Testing Services
Testing Services 14%
Metaverse Development 13%
Software Development 11%
Web Design 11%
Cross Platform 10%
Game Development 9%
IoT Development 9%
Blockchain Development 8%
Progressive Web App 6%
Cloud Computing Services 4%
Mobile App Development 3%
Unity 3D Game Development 2%

Industry Expertise

Entertainment100%

Typical Project Size

66% Small Business
24% Midmarket Business
10% Enterprise

About

Custom Information Services is a technology company founded in 1989. Custom Information Services focuses on Mobile App Development, Game Development and Custom Software Development. With 10 - 49 people on staff, Custom Information Services can take on projects of varying size. Clients can expect pricing around $150 - $199/hr, with projects averaging about $30,000. These details offer a useful starting point when evaluating Custom Information Services.

Custom Information Services Reviews

4.2 8 Reviews
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Capable AR/VR Development team — happy with the end result

Julie Leblanc / General Manager | Aug 14, 2026

We got a good result in the end, but the road there had a few bumps. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Custom Information Services to develop a VR training module for new staff. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 7 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
AR/VR Development
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - Jun 2026
Business Type:
Human Resources
Location:
Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Kinetic Staffing Inc is a Human Resources business in Calgary, Canada. As General Manager, I was responsible for this project on our side and the main contact for Custom Information Services.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a VR training module for new staff before our busy season.
What services did the company provide for your project?
AR/VR Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Information Services asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Custom Information Services Delivered a Quality Quality Assurance & Testing Solution on Time

Dan Fisher / Director | Jul 12, 2026

Custom Information Services did good work for us, and we would use them again. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far. Documentation at handover was a bit thin and we had to ask for more detail. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Custom Information Services was brought in to run performance and load testing ahead of a big launch. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 9 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$150,000 to $499,999
Project Duration:
Sep 2025 - Jun 2026
Business Type:
Energy & Utilities
Location:
Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director at Pioneer Power Inc. We operate in Energy & Utilities and most of our customers are in and around Phoenix, USA.
What specific problem or business challenge led you to hire this company?
We needed to run performance and load testing ahead of a big launch, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Quality Assurance & Testing, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Information Services asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Capable IoT Development team — happy with the end result

Hannah Lloyd / Owner | Jun 08, 2026

Overall the project was a success, though it was not without some challenges. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The IoT Development work has already made a noticeable difference — tasks that used to take hours now take minutes. There were some early misunderstandings on requirements that took a few rounds to sort out. Happy to recommend them.

Project summary

We engaged Custom Information Services to set up a sensor network and alerts for our cold storage facilities. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 7 months.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$50,000 to $149,999
Project Duration:
Sep 2025 - Apr 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Pharmaceuticals & Biotechnology company based in Birmingham, UK. I'm the Owner and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to set up a sensor network and alerts for our cold storage facilities so they could focus on customers.
What services did the company provide for your project?
IoT Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Pharmaceuticals & Biotechnology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive Quality Assurance & Testing Team

Ravi Rahman / Director of Technology | May 05, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The Quality Assurance & Testing work has already made a noticeable difference — tasks that used to take hours now take minutes.

We would definitely work with them again.

Project summary

We hired Custom Information Services to run performance and load testing ahead of a big launch. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 5 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - Apr 2026
Business Type:
Media & Entertainment
Location:
Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director of Technology at Redwood Pictures. We operate in Media & Entertainment and most of our customers are in and around Dubai, UAE.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to run performance and load testing ahead of a big launch.
What services did the company provide for your project?
End-to-end Quality Assurance & Testing — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Information Services asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Easy to work with and very transparent on timelines and cost

Julie Thompson / CTO | Apr 10, 2026

Custom Information Services did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes.

We are already discussing the next phase with them.

Project summary

Custom Information Services was brought in to run user research and create new designs for our mobile app. The work covered requirements, design, development, testing and launch support. The project took roughly 4 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Mar 2026
Business Type:
Government & Public Sector
Location:
Vancouver, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Government & Public Sector company based in Vancouver, Canada. I'm the CTO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to run user research and create new designs for our mobile app, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Information Services asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Skilled Game Development Team That Understood Our Business

Mitch Harris / Senior Product Manager | Apr 09, 2026

Our experience with Custom Information Services was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We engaged Custom Information Services to develop a casual mobile game from concept to launch. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 5 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$150,000 to $499,999
Project Duration:
Sep 2025 - Feb 2026
Business Type:
Media & Entertainment
Location:
Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Product Manager at Lakeshore Pictures. We operate in Media & Entertainment and most of our customers are in and around Perth, Australia.
What specific problem or business challenge led you to hire this company?
We needed to develop a casual mobile game from concept to launch, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Game Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Media & Entertainment and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Game Development partner.

They listened, asked the right questions, and delivered

Rohan Kulkarni / Director of Technology | Feb 22, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.

Project summary

We partnered with Custom Information Services to develop a casual mobile game from concept to launch. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$150,000 to $499,999
Project Duration:
Oct 2025 - Dec 2025
Business Type:
Automotive
Location:
Gurugram, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Director of Technology at Greenfield Automotive Pvt Ltd. We operate in Automotive and most of our customers are in and around Gurugram, India.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop a casual mobile game from concept to launch.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Custom Information Services asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable Blockchain Development Partner for a Growing Media & Entertainment Business

Ahmed Al Mansoori / Head of Digital Transformation | Jan 10, 2026

Custom Information Services did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The Blockchain Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

I would recommend Custom Information Services to anyone looking for a dependable Blockchain Development partner.

Project summary

We engaged Custom Information Services to develop and audit smart contracts for a tokenized loyalty program. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 6 months.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$150,000 to $499,999
Project Duration:
May 2025 - Nov 2025
Business Type:
Media & Entertainment
Location:
Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Pioneer Media is a Media & Entertainment business in Dubai, UAE. As Head of Digital Transformation, I was responsible for this project on our side and the main contact for Custom Information Services.
What specific problem or business challenge led you to hire this company?
We needed to develop and audit smart contracts for a tokenized loyalty program, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Blockchain Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Media & Entertainment and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
FAQ

Frequently Asked Questions

Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.

Custom Information Services typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Mobile App Development, Cross Platform App Development, Unity 3D Game Development, IoT App Development and Custom Software Development.

The exact stack shifts by project, but Custom Information Services commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, IoT App Development and Custom Software Development, and its typical hourly rate is around $150 - $199.

It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Custom Information Services can scale resources based on project urgency.

What tends to set Custom Information Services apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 1989, the company has built a track record of delivering projects across various industries.

Like most established software teams, Custom Information Services typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, it has experience across industries such as Events & Event Management, Travel & Hospitality, Construction, Manufacturing, Sports & Fitness and Education, and it reports a team size of 10 - 49 professionals.

Most businesses reach Custom Information Services through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Events & Event Management, Travel & Hospitality, Construction, Manufacturing, Sports & Fitness and Education, and its typical hourly rate is around $150 - $199.

When you're weighing up a software partner such as Custom Information Services, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, IoT App Development and Custom Software Development, and it has been operating since 1989.

Usually, yes — a dedicated developer arrangement is a common option with firms like Custom Information Services, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, IoT App Development and Custom Software Development, and it reports a team size of 10 - 49 professionals.

Most companies structured like Custom Information Services give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Mobile App Development, Cross Platform App Development, Unity 3D Game Development, IoT App Development and Custom Software Development, and it has been operating since 1989.

The most reliable route is giving Custom Information Services a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Events & Event Management, Travel & Hospitality, Construction, Manufacturing, Sports & Fitness and Education, and it has been operating since 1989.
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