Quality work, a little slower than we planned
Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch.
Overall, a team we trust and plan to keep working with.
Project summary
Cumbre Tech was brought in to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 6-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- Mar 2026 - Sep 2026
- Business Type:
- Healthcare
- Location:
- Utrecht, Netherlands