Great team to work with — professional, responsive and reliable
The project went well overall. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch.
If you need a team that communicates well and delivers, they are a good choice.
Project summary
We engaged CrowdTorch to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. We worked together for around 8 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Jan 2026 - Sep 2026
- Business Type:
- Real Estate
- Location:
- Durban, South Africa