Exceeded our expectations on quality and communication
I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
It has made a real difference to how our team works day to day.
Happy to recommend them.
Project summary
Our company worked with Connect Digital Media group to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. We worked together for around 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Jan 2026 - Jul 2026
- Business Type:
- Events & Event Management
- Location:
- Nashville, USA