Concept Labs

Visit Website Write a Review Claim this Company

info@conceptarthouse.com

Details

Founded:: 2007
Hourly Rates:: Undisclosed
Employees:: 50 - 249
Ratings:: 4.3 9 Reviews

Industries Served

Advertising & Marketing Human Resources Media & Entertainment Information Technology Aerospace & Defense Automotive Environmental Services Mining & Metals Telecommunications

Where We Specialize

19% Blockchain Development

Blockchain Development 19%

Testing Services 18%

Implementation Services 16%

Mobile App Development 12%

IT Services 10%

CRM Consulting 10%

Web Development 9%

Bot Development 6%

Industry Expertise

Manufacturing39% Entertainment32% Logistics29%

Typical Project Size

44% Midmarket Business

36% Small Business

20% Enterprise

About

Concept Labs is a technology company founded in 2007. Concept Labs takes on projects ranging from websites to mobile apps to custom software builds. With 50 - 249 people on staff, Concept Labs can take on projects of varying size. Their home base is San Francisco, CA. Overall, Concept Labs is one of the options worth shortlisting for a technology project.

Concept Labs Reviews

4.3 9 Reviews

Submit Review

Service

Industry

Project Cost

Sort By

Good results, communication improved as the project went on

Heather Reed / Project Manager | Oct 11, 2026

The final product works well for us, although the process could have been smoother. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. A couple of milestones slipped by a week or so, mostly around testing.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Concept Labs to take over manual and regression testing before each release. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Advertising & Marketing
Location:: San Jose, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Riverbend Media Group Inc is a Advertising & Marketing business in San Jose, USA. As Project Manager, I was responsible for this project on our side and the main contact for Concept Labs.

What specific problem or business challenge led you to hire this company?

We needed to take over manual and regression testing before each release, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly Quality Assurance & Testing. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Concept Labs asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Advertising & Marketing clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Lena Weber / Owner | Oct 05, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Concept Labs to redesign and rebuild our company website on a modern stack. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 8 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: Jan 2026 - Sep 2026
Business Type:: Human Resources
Location:: Frankfurt, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Lumen Talent GmbH, a Human Resources company based in Frankfurt, Germany. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to redesign and rebuild our company website on a modern stack before our busy season.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Concept Labs asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Human Resources clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Great Experience With Concept Labs on Our Web Development Project

Hannah Evans / Chief Digital Officer | Sep 23, 2026

The project went well overall. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned. Happy to recommend them.

Project summary

We engaged Concept Labs to redesign and rebuild our company website on a modern stack. The work covered requirements, design, development, testing and launch support. The project took roughly 3 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: May 2026 - Aug 2026
Business Type:: Media & Entertainment
Location:: Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Media & Entertainment company based in Cambridge, UK. I'm the Chief Digital Officer and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to redesign and rebuild our company website on a modern stack, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Concept Labs asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Media & Entertainment clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Solid Mobile App Development Work With Clear Communication Throughout

Kevin Carter / Head of Digital Transformation | Sep 17, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Concept Labs to develop a field-staff app with offline mode that syncs back to our main system. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 7 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Aug 2026
Business Type:: Information Technology
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Digital Transformation at Nimbus Software LLC, a Information Technology company based in Austin, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to develop a field-staff app with offline mode that syncs back to our main system, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good value and a team that genuinely cares about the result

Abdullah Al Qahtani / Owner | Jul 30, 2026

We were happy with the final result. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Concept Labs to rebuild a slow, outdated web app and move it to a new framework. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: May 2026 - Jul 2026
Business Type:: Aerospace & Defense
Location:: Riyadh, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Owner at Atlas Aviation Co. We operate in Aerospace & Defense and most of our customers are in and around Riyadh, Saudi Arabia.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Aerospace & Defense and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Easy to work with and very transparent on timelines and cost

Andre Fisher / Director | Jun 28, 2026

Our experience with Concept Labs was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. We are already discussing the next phase with them.

Project summary

We engaged Concept Labs to rebuild our existing mobile app, which had poor reviews and frequent crashes. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 8-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - May 2026
Business Type:: Automotive
Location:: Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director at Nimbus Auto Group Inc, a Automotive company based in Tampa, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Professional Web Development Team, Smooth Delivery From Start to Finish

Daniel Haddad / Director | May 22, 2026

Overall we had a good experience working with Concept Labs. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail.

I would recommend Concept Labs to anyone looking for a dependable Web Development partner.

Project summary

Concept Labs was brought in to build a customer portal where clients can log in, track orders and download invoices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 2-month engagement.

Overall Rating 4.0
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - Apr 2026
Business Type:: Environmental Services
Location:: Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Environmental Services company based in Dubai, UAE. I'm the Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.