Easy to work with and very transparent on timelines and cost
Cocoon did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.
We launched on schedule and have not had any major issues since. There were some early misunderstandings on requirements that took a few rounds to sort out. We are already discussing the next phase with them.
Project summary
We engaged Cocoon to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 4-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Apr 2026 - Aug 2026
- Business Type:
- Energy & Utilities
- Location:
- Cardiff, UK