Capable IT Managed Services team — happy with the end result
We got a good result in the end, but the road there had a few bumps. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail.
Overall, a team we trust and plan to keep working with.
Project summary
CLUSTERCRAFT was brought in to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Dec 2025 - Sep 2026
- Business Type:
- Financial Services
- Location:
- Seattle, USA