Cloak&Dagger Reviews

Reliable Web Development Partner That Delivered What They Promised

Rachel Carter / Co-Founder | Oct 20, 2026

We were happy with the final result. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. Their team changed one developer midway, which slowed things down for a couple of weeks. We would definitely work with them again.

Project summary

We hired Cloak&Dagger to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 2-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jul 2026 - Sep 2026
Business Type:: Advertising & Marketing
Location:: Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder at Lakeshore Media Group Inc. We operate in Advertising & Marketing and most of our customers are in and around Minneapolis, USA.

What specific problem or business challenge led you to hire this company?

We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Cloak&Dagger asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Skilled Mobile App Development Team That Understood Our Business

Marcus Lim / Owner | Oct 17, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

Cloak&Dagger was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 8 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - Sep 2026
Business Type:: Fashion & Apparel
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Fashion & Apparel company based in Singapore. I'm the Owner and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build iOS and Android apps for our customers, including booking, payments and push notifications.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Quality work, a little slower than we planned

Hannah Doyle / Co-Founder | Oct 15, 2026

We got a good result in the end, but the road there had a few bumps. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. A couple of milestones slipped by a week or so, mostly around testing. We are already discussing the next phase with them.

Project summary

Our company worked with Cloak&Dagger to build a customer portal where clients can log in, track orders and download invoices. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: Apr 2026 - Sep 2026
Business Type:: Energy & Utilities
Location:: Cambridge, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder at Ironwood Solar Ltd. We operate in Energy & Utilities and most of our customers are in and around Cambridge, UK.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Cloak&Dagger asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Reliable E-commerce Development Partner That Delivered What They Promised

Sophie Ahmed / Founder | Sep 13, 2026

Our experience with Cloak&Dagger was really positive from start to finish. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. I would recommend Cloak&Dagger to anyone looking for a dependable E-commerce Development partner.

Project summary

We partnered with Cloak&Dagger to migrate our online store from an older platform to a new one. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 9 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: E-commerce Development
Project Cost:: Less than $10,000
Project Duration:: Oct 2025 - Jul 2026
Business Type:: Sports & Fitness
Location:: Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Sports & Fitness company based in Nottingham, UK. I'm the Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to migrate our online store from an older platform to a new one so they could focus on customers.

What services did the company provide for your project?

Mainly E-commerce Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good value and a team that genuinely cares about the result

Jack O'Brien / Founder & CEO | Sep 09, 2026

Cloak&Dagger did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since.

We are already discussing the next phase with them.

Project summary

Our company worked with Cloak&Dagger to run user research and create new designs for our mobile app. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 7-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - Aug 2026
Business Type:: Insurance
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Maple Insurance Pty Ltd is a Insurance business in Adelaide, Australia. As Founder & CEO, I was responsible for this project on our side and the main contact for Cloak&Dagger.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to run user research and create new designs for our mobile app.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Insurance and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Reliable Software Development Partner That Delivered What They Promised

Andre Graham / Senior Engineering Manager | Aug 19, 2026

Cloak&Dagger did an excellent job for us. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. I would recommend Cloak&Dagger to anyone looking for a dependable Software Development partner.

Project summary

We hired Cloak&Dagger to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 7-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Aug 2026
Business Type:: Mining & Metals
Location:: Dallas, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Senior Engineering Manager at Blue Harbor Resources LLC, a Mining & Metals company based in Dallas, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.