Details
| Founded: | 2002 |
|---|---|
| Hourly Rates: | $25 - $49 |
| Employees: | 1000+ |
| Avg. Project Cost: | $100,000+ |
| Ratings: |
4.3
8 Reviews
|
Industries Served
Mining & Metals
Retail & E-commerce
Fashion & Apparel
Travel & Hospitality
Pharmaceuticals & Biotechnology
Nonprofit & NGO
Advertising & Marketing
About
Ciklum is a global software development partner in Switzerland. They provide amazing app development service around the world. They have worked with small, medium-sized and large-sized companies and businesses. Their designs are always pleasant. Their teams have expertized to work on any project which you give. Really one of the good company.
Ciklum Reviews
4.3
8 Reviews
Every conversion metric on the platform moved in the right direction after this redesign
Ritika Bhattacharya / VP of Product | May 25, 2026Going in, the integration work was what worried me most. Our systems landscape is messy, a couple of the third-party APIs we depend on are barely documented, and one of those vendors has a well-earned reputation for slow, inconsistent support. This team absorbed all of that. They documented what the upstream providers wouldn't, built in resilience wherever the upstream behavior was flaky, and shipped something that has worked exactly as specified since go-live. I genuinely couldn't have asked for more on that front.
Project summary
Years of incremental patches had left us with a platform that technically worked but was quietly holding the business back strategically. A proper rebuild was the agreed way forward.
| 4.5 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | UI/UX Design |
|---|---|
| Project Cost: | $50,000 to $149,999 |
| Project Duration: | Jun 2025 - Apr 2026 |
| Business Type: | Mining & Metals |
|---|---|
| Location: | Ahmedabad, India |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Vantara Tech Pvt Ltd, a growth-stage Mining & Metals company based in Ahmedabad, India. My role as VP of Product covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The UI/UX Design investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
The scope ran the full UI/UX Design lifecycle — discovery, requirements, architecture, development across roughly a dozen sprints, integration testing, performance validation, deployment, and a four-week hypercare window afterward. They also handed over full documentation and ran a knowledge transfer session for our internal team.
Why did you choose this company over other providers you considered?
A peer in the Mining & Metals space had used them for something similar in UI/UX Design and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, UI/UX Design depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Mining & Metals network, both times to people facing UI/UX Design problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Started as a single project and earned a permanent spot on our preferred vendor list
Delphine Rousseau / Director of Platform Engineering | May 01, 2026Looking back, the thing that stands out most is how uneventful the whole project was. Technology projects of this size tend to generate their share of fire drills and awkward escalation calls. This one really didn't. Issues got flagged early enough that they never became incidents, scope changes went through an actual process instead of a tense phone call, and risks were tracked rather than just hoped away. That kind of quiet competence is unusual in my experience, and it made the whole thing feel easier on our end than I know it was on theirs.
Project summary
Expanding internationally meant we suddenly needed multi-currency, multi-language, and multi-warehouse support that our existing platform simply wasn't architected for.
| 4.5 Overall Rating |
| 5.0 Quality |
| 4.5 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Low-Code / No-Code Development |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Sep 2025 - Feb 2026 |
| Business Type: | Retail & E-commerce |
|---|---|
| Location: | Vancouver, Canada |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Director of Platform Engineering at Pacific Crest Ventures I oversee technology spend and delivery across our Retail & E-commerce operations out of Vancouver, Canada. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Full Low-Code / No-Code Development delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their Low-Code / No-Code Development approach was specific rather than generic, backed by actual reference projects in Retail & E-commerce — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Low-Code / No-Code Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
Their instinct for never losing the business goal in the middle of technical decisions. I've worked with technically strong teams before who lose that thread once things get complicated. This team kept every architectural call tied back to the outcome we'd actually agreed to, which made the harder trade-off conversations a lot easier.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Retail & E-commerce network, both times to people facing Low-Code / No-Code Development problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Optimized for actual business outcomes instead of the usual vanity metrics
Franziska Wagner / Chief Innovation Officer | Mar 24, 2026Five months post-launch, we're running at roughly double the transaction volume we'd specified in the original scope document, and the platform hasn't needed a single structural change to handle it. That's the real tell for whether a team designed for what you told them versus what you were actually going to need. We're now scoping a second phase and I expect this to be a multi-year relationship at this point.
Project summary
Our product thinking internally was solid, but our execution depth in this particular technical domain wasn't. We needed real specialists, not another generalist team.
| 4.5 Overall Rating |
| 4.5 Quality |
| 4.5 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Digital Marketing |
|---|---|
| Project Cost: | $10,000 to $49,999 |
| Project Duration: | Aug 2025 - Dec 2025 |
| Business Type: | Fashion & Apparel |
|---|---|
| Location: | Frankfurt, Germany |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Chief Innovation Officer at Elbtal Digital AG I oversee technology spend and delivery across our Fashion & Apparel operations out of Frankfurt, Germany. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The Digital Marketing investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
Mainly Digital Marketing, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
A peer in the Fashion & Apparel space had used them for something similar in Digital Marketing and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, Digital Marketing depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Frankfurt, Germany and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
The ROI model we took to the board was deliberately conservative. Current performance against that model puts us on track to hit payback well ahead of the eighteen-month target we set. The operational efficiency gains in particular have outpaced the model, partly because the new platform's data quality supports decisions the old system simply couldn't.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Fashion & Apparel network, both times to people facing Digital Marketing problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Had something running in production for the board to see inside of two months
Preston Locke / Director of Technology | Mar 09, 2026We had proposals in hand ranging from roughly half to well over double what we eventually paid this team. What set their proposal apart wasn't the price — it was that the number matched what they actually delivered, almost line for line. I've been burned before by proposals that were really just opening offers in a negotiation that continues throughout the project. That wasn't the case here, and I don't say that lightly.
Project summary
Dynamic pricing had been run manually for years. We knew the revenue upside was real but had no in-house way to build the models and wire them into the booking engine.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | AI & Machine Learning |
|---|---|
| Project Cost: | $50,000 to $149,999 |
| Project Duration: | Sep 2025 - Feb 2026 |
| Business Type: | Travel & Hospitality |
|---|---|
| Location: | Philadelphia, USA |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Anchorpoint Insurance Co, a growth-stage Travel & Hospitality company based in Philadelphia, USA. My role as Director of Technology covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Our AI & Machine Learning capability had become the thing slowing everything else down. New feature requests, client asks, internal initiatives — all of it kept queuing up behind a platform that had been stretched way past what it was originally built for. We needed a proper rebuild, not another patch.
What services did the company provide for your project?
Mainly AI & Machine Learning, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Travel & Hospitality experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
The ROI model we took to the board was deliberately conservative. Current performance against that model puts us on track to hit payback well ahead of the eighteen-month target we set. The operational efficiency gains in particular have outpaced the model, partly because the new platform's data quality supports decisions the old system simply couldn't.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Travel & Hospitality looking for real AI & Machine Learning depth paired with actual delivery discipline should have this team near the top of their list.
Multi-region uptime has held above 99.9 percent since the day we went live
Karthik Iyengar / Head of Platform | Mar 09, 2026Going in, the integration work was what worried me most. Our systems landscape is messy, a couple of the third-party APIs we depend on are barely documented, and one of those vendors has a well-earned reputation for slow, inconsistent support. This team absorbed all of that. They documented what the upstream providers wouldn't, built in resilience wherever the upstream behavior was flaky, and shipped something that has worked exactly as specified since go-live. I genuinely couldn't have asked for more on that front.
Project summary
Our regulatory submission timelines needed a document platform that could handle version control, permissions, and audit trails at a scale our existing tools were never built for.
| 4.5 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Cloud Services |
|---|---|
| Project Cost: | $10,000 to $49,999 |
| Project Duration: | Mar 2025 - Dec 2025 |
| Business Type: | Pharmaceuticals & Biotechnology |
|---|---|
| Location: | Coimbatore, India |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Novus EdTech Solutions has been operating in Pharmaceuticals & Biotechnology for a while now, headquartered in Coimbatore, India. As Head of Platform I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The Cloud Services investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
Full Cloud Services delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
A peer in the Pharmaceuticals & Biotechnology space had used them for something similar in Cloud Services and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, Cloud Services depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
On time and inside the approved budget. Their estimating was notably accurate — they'd broken the work down in enough detail during discovery that the forecast held up the whole way through, instead of drifting with every small change. We had exactly one change request, and it was for scope we added ourselves.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Cloud Services work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
Their instinct for never losing the business goal in the middle of technical decisions. I've worked with technically strong teams before who lose that thread once things get complicated. This team kept every architectural call tied back to the outcome we'd actually agreed to, which made the harder trade-off conversations a lot easier.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Pharmaceuticals & Biotechnology network, both times to people facing Cloud Services problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
The observability stack caught three incidents before a single user reported anything
Marcus Teo / CTO | Feb 22, 2026We had proposals in hand ranging from roughly half to well over double what we eventually paid this team. What set their proposal apart wasn't the price — it was that the number matched what they actually delivered, almost line for line. I've been burned before by proposals that were really just opening offers in a negotiation that continues throughout the project. That wasn't the case here, and I don't say that lightly.
Project summary
Our product thinking internally was solid, but our execution depth in this particular technical domain wasn't. We needed real specialists, not another generalist team.
| 4.0 Overall Rating |
| 4.0 Quality |
| 3.5 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | DevOps Services |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Apr 2025 - Nov 2025 |
| Business Type: | Nonprofit & NGO |
|---|---|
| Location: | Singapore |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Sentosa Ventures Pte Ltd is a Nonprofit & NGO business headquartered in Singapore. As CTO I'm responsible for the whole technology agenda — infrastructure, product, and how we pick vendors. Every decision we make on the technology side has to tie back to a clear business case before it gets approved.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
The core of it was DevOps Services, though their involvement grew to include technical consulting during discovery that meaningfully sharpened our own requirements. They also took full ownership of the third-party integration work, which had been a coordination headache on past projects, and just handled it themselves.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Nonprofit & NGO network, both times to people facing DevOps Services problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Turned marketing spend from a cost debate into a revenue conversation with leadership
Fiona McAllister / Chief Technology Officer | Jan 28, 2026We handed this team an aggressive deadline, a genuinely complicated scope, and a client-side team on our end that was stretched thin and slow to respond at times. They handled all of it without complaint. When they needed something from us they asked precisely and on time. When they didn't, they just kept moving. The project still landed on schedule despite our side being the weaker link for a good chunk of it, which tells you something about how they operate under pressure.
Project summary
Multi-touch attribution across our media mix was the single most requested capability from clients across our whole portfolio, and we couldn't deliver it without rebuilding the data layer underneath.
| 4.5 Overall Rating |
| 4.5 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Digital Marketing |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Apr 2025 - Oct 2025 |
| Business Type: | Advertising & Marketing |
|---|---|
| Location: | Glasgow, UK |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Highland FinTech Ltd, a growth-stage Advertising & Marketing company based in Glasgow, UK. My role as Chief Technology Officer covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Our Digital Marketing capability had become the thing slowing everything else down. New feature requests, client asks, internal initiatives — all of it kept queuing up behind a platform that had been stretched way past what it was originally built for. We needed a proper rebuild, not another patch.
What services did the company provide for your project?
Full Digital Marketing delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their Digital Marketing approach was specific rather than generic, backed by actual reference projects in Advertising & Marketing — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
Proactive and well-calibrated. Technical detail for the engineering side, plain summaries for the steering group, and risk flags that came with a proposed fix attached rather than just a problem statement. The biweekly sprint reviews kept our stakeholders in the loop without requiring them to sit in on every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Digital Marketing work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Yes — though I'll add that they're not the cheapest option out there and they're selective about what they take on. If price is your main filter, look elsewhere. If you need a partner you can trust with a serious Digital Marketing program in Advertising & Marketing and expect them to actually deliver against the brief, this is the team.
A partner who guarded our roadmap the way we would have guarded it ourselves
Cormac Whelan / VP of Engineering | Jan 26, 2026Going in, the integration work was what worried me most. Our systems landscape is messy, a couple of the third-party APIs we depend on are barely documented, and one of those vendors has a well-earned reputation for slow, inconsistent support. This team absorbed all of that. They documented what the upstream providers wouldn't, built in resilience wherever the upstream behavior was flaky, and shipped something that has worked exactly as specified since go-live. I genuinely couldn't have asked for more on that front.
Project summary
A previous project had worked fine in staging and fallen apart in production. We approached vendor selection this time with a lot more scrutiny as a direct result.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 3.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Software Development |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Aug 2025 - Nov 2025 |
| Business Type: | Mining & Metals |
|---|---|
| Location: | Cork, Ireland |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Liffey Tech Solutions Ltd, a growth-stage Mining & Metals company based in Cork, Ireland. My role as VP of Engineering covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
We had a clear product direction for our next stage of growth in Mining & Metals, but not the internal engineering depth to actually execute it. The Software Development piece specifically needed specialist skills we couldn't realistically hire for on the timeline our business plan demanded.
What services did the company provide for your project?
Full Software Development delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Mining & Metals looking for real Software Development depth paired with actual delivery discipline should have this team near the top of their list.
FAQ
Frequently Asked Questions
Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.
The exact stack shifts by project, but Ciklum commonly works across things like React, Angular, Vue.js, Node.js, Python, .NET, Java, PHP, Flutter, React Native, native iOS and Android, and cloud platforms like AWS and Azure. For context, it has experience across industries such as Food & Beverage, Pharmaceuticals & Biotechnology, Government & Public Sector, Travel & Hospitality and Logistics & Supply Chain, and its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development, UI-UX Design and Web Design.
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 1000+ professionals, Ciklum can scale resources based on project urgency.
Like most established software teams, Ciklum typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development, UI-UX Design and Web Design, and it reports a team size of 1000+ professionals.
Most businesses reach Ciklum through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Food & Beverage, Pharmaceuticals & Biotechnology, Government & Public Sector, Travel & Hospitality and Logistics & Supply Chain, and its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development, UI-UX Design and Web Design.
That depends on where Ciklum is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development, UI-UX Design and Web Design, and it has experience across industries such as Food & Beverage, Pharmaceuticals & Biotechnology, Government & Public Sector, Travel & Hospitality and Logistics & Supply Chain.
Most companies structured like Ciklum give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development, UI-UX Design and Web Design, and it has been operating since 2002.
Plenty of modern software teams, Ciklum included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development, UI-UX Design and Web Design, and its typical hourly rate is around $25 - $49.
Modernizing legacy software is usually within scope for a firm like Ciklum — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Food & Beverage, Pharmaceuticals & Biotechnology, Government & Public Sector, Travel & Hospitality and Logistics & Supply Chain, and its listed capabilities span Custom Software Development, Internet of Things, Mobile App Development, UI-UX Design and Web Design.
The most reliable route is giving Ciklum a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Food & Beverage, Pharmaceuticals & Biotechnology, Government & Public Sector, Travel & Hospitality and Logistics & Supply Chain, and its typical hourly rate is around $25 - $49.
