Exceeded our expectations on quality and communication
I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
Feedback from our customers has been very positive so far. We are already discussing the next phase with them.
Project summary
We hired Byte Sigma Technologies to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. The project took roughly 8 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Nov 2025 - Jul 2026
- Business Type:
- Education
- Location:
- Columbus, USA