Good work overall, with a few bumps along the way
Overall the project was a success, though it was not without some challenges. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.
Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out.
If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with ByAllMeans Studio to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 8-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Nov 2025 - Jul 2026
- Business Type:
- Energy & Utilities
- Location:
- Boston, USA