Bug Media

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Details

Founded:
2019
Hourly Rates:
$50 - $99 / hr
Employees:
2 - 9
Ratings:
4.4 8 Reviews

Industries Served

Travel & Hospitality Automotive Insurance Aerospace & Defense Gaming & Gambling Events & Event Management Nonprofit & NGO Real Estate

Where We Specialize

12% Software Development
Software Development 12%
Game Development 12%
Bot Development 11%
Metaverse Development 11%
IT Services 10%
No Code/ Low Code 10%
Virtual Reality 7%
IoT Development 6%
AI Development 6%
Web Design 6%
Blockchain Development 5%
Mobile App Development 2%
Testing Services 2%

Industry Expertise

Retail47% Education38% Logistics15%

Typical Project Size

69% Midmarket Business
23% Enterprise
8% Small Business

About

Businesses looking for a reliable technology partner often consider Bug Media. Bug Media focuses on Web Development and E-commerce Development for clients in industries such as Retail & E-commerce. With 2 - 9 people on staff, Bug Media can take on projects of varying size. Typical hourly rates run around $50 - $99 / hr/hr. Bug Media operates out of Southend-on-Sea, England. Overall, Bug Media is one of the options worth shortlisting for a technology project.

Bug Media Reviews

4.4 8 Reviews
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Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Fatima Fernandes / Senior Engineering Manager | Oct 20, 2026

We were happy with the final result. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks.

I would recommend Bug Media to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We engaged Bug Media to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 4 months.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$500,000+
Project Duration:
Jun 2026 - Oct 2026
Business Type:
Travel & Hospitality
Location:
Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Engineering Manager at Nimbus Hospitality. We operate in Travel & Hospitality and most of our customers are in and around Sharjah, UAE.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Bug Media asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Delivered on time and stayed involved after launch

Hui Min Tan / VP of Engineering | Jul 31, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Bug Media to develop a field-staff app with offline mode that syncs back to our main system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Apr 2026 - Jun 2026
Business Type:
Automotive
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Automotive company based in Singapore. I'm the VP of Engineering and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Mobile App Development partner.

Good value and a team that genuinely cares about the result

Ella Wilson / Managing Director | Jul 21, 2026

Bug Media did good work for us, and we would use them again. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.

Project summary

We partnered with Bug Media to take over day-to-day IT support for our offices. The work covered requirements, design, development, testing and launch support. The engagement ran for about 5 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$50,000 to $149,999
Project Duration:
Jan 2026 - Jun 2026
Business Type:
Insurance
Location:
Auckland, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Greenfield Cover Ltd is a Insurance business in Auckland, New Zealand. As Managing Director, I was responsible for this project on our side and the main contact for Bug Media.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to take over day-to-day IT support for our offices so they could focus on customers.
What services did the company provide for your project?
IT Managed Services, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Insurance clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Dependable IT Managed Services Partner for a Growing Aerospace & Defense Business

Jess Walker / Director of Technology | Jun 13, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

We hired Bug Media to manage our servers, backups and helpdesk. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IT Managed Services
Project Cost:
$500,000+
Project Duration:
Jul 2025 - Apr 2026
Business Type:
Aerospace & Defense
Location:
Bristol, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of Technology at Harborview Aviation Ltd, a Aerospace & Defense company based in Bristol, UK. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to manage our servers, backups and helpdesk so they could focus on customers.
What services did the company provide for your project?
Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Isla Nguyen / Managing Director | Jun 05, 2026

Bug Media did an excellent job for us. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

Bug Media was brought in to rebuild an internal order management system that had outgrown its original design. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 6 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - May 2026
Business Type:
Gaming & Gambling
Location:
Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Harborview Gaming Pty Ltd is a Gaming & Gambling business in Adelaide, Australia. As Managing Director, I was responsible for this project on our side and the main contact for Bug Media.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to rebuild an internal order management system that had outgrown its original design.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Gaming & Gambling and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Software Development partner.

Easy to work with and very transparent on timelines and cost

Raj Wilson / Engineering Manager | Feb 17, 2026

Bug Media did an excellent job for us. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Bug Media to build iOS and Android apps for our customers, including booking, payments and push notifications. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 7-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
May 2025 - Dec 2025
Business Type:
Events & Event Management
Location:
Ottawa, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Events & Event Management company based in Ottawa, Canada. I'm the Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build iOS and Android apps for our customers, including booking, payments and push notifications so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Reliable Low-Code / No-Code Development Partner That Delivered What They Promised

Rachel Goh / Director | Feb 09, 2026

Overall we had a good experience working with Bug Media. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

It has made a real difference to how our team works day to day. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.

Project summary

Bug Media was brought in to build a quick MVP on a low-code stack to test our idea. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 8 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Low-Code / No-Code Development
Project Cost:
$10,000 to $49,999
Project Duration:
Apr 2025 - Dec 2025
Business Type:
Nonprofit & NGO
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Horizon Community Network Pte Ltd is a Nonprofit & NGO business in Singapore. As Director, I was responsible for this project on our side and the main contact for Bug Media.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a quick MVP on a low-code stack to test our idea so they could focus on customers.
What services did the company provide for your project?
Low-Code / No-Code Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

Johan Botha / Director | Jan 28, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. We are already discussing the next phase with them.

Project summary

Bug Media was brought in to build the multiplayer features for our existing game. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 8-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$10,000 to $49,999
Project Duration:
Mar 2025 - Nov 2025
Business Type:
Real Estate
Location:
Durban, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Real Estate company based in Durban, South Africa. I'm the Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build the multiplayer features for our existing game, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Real Estate and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Game Development partner.
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